Field Service Engineer - Military Veterans

This company has an immediate opening for Field Service Engineers to work Monday-Friday days and very low overnight travel for a field service position, with two major East Coast locations.

A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting and setting up complex systems, and have a passion for learning new technology. Commission, troubleshoot and service the most advanced lighting control systems. In this position, you would be a key part of an expanding Field Service team, as the expert at customer sites ensuring that our advanced lighting systems are commissioned properly and serviced post-installation.

This role is an integral part of our customer-focused business model as customers are the foundation of our business. Build your career in an innovative, growing company by developing a working knowledge of these systems and supporting the customers.

Responsibilities:

- Deliver exemplary customer service to customers in the field

- Become proficient in servicing Systems while following field service procedures

- Troubleshoot and repair commercial system installations

- Coordinate with on-site contractors and facility managers to ensure proper system installation

- Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)

- Work independently from your home office to accommodate the ever-changing needs and priorities of customers

- Serve as a technical expert for legacy systems and products

- Stay aligned to company culture and values

- Be passionate

- Be flexible and adaptable to changing markets

- Be an innovative thinker

- Be customer focused

- Be ethical

Base salary, $90 - $100K, 15K or more in overtime. $400-$600 per month car allowance and mileage reimbursement, $5K sign on for relocation if needed. Great benefits, along with a lap top, phone, and an iPad.

Great opportunity to get in with a cutting-edge technology company, travel (but not too much to make it taxing), and make excellent money and work with a great team.

Job 57699