Sr. Claims Operations Assistant - Military Veterans
at Combined Insurance
Job Responsibilities include:
- Processing assigned work according to defined workflows and guidelines to deliver a quality product and internal customer service.
- Ability to balance both quality and productivity expectations within a high-volume, transactional work environment to help meet business and customer service demands.
- Ensure that all activities performed are documented completely and accurately.
- Recognize, prioritize, and escalate priority requests according to established guidelines.
- Create and maintain accurate productivity logs for the purpose of tracking department results.
- Critical Communications with our business partners to meet customer requirements
Skills:
- Excellent written and verbal communication skills.
- Attention to detail with delivering a good quality product at the forefront.
- Ability to handle a high volume of work in a fast-paced, deadline-oriented environment.
- Proven desk and time management with multi-tasking and prioritizing.
- Effectively follow workflow and assess information to make sound decision with basic computer skills including knowledge of Microsoft Office Word and Excel.
- High school diploma.
- 1-3 years' experience of relevant customer service experience.
- Prior insurance and/or customer service experience a plus.
Phoenix, AZ
There are hundreds of insurance companies for you to consider when searching for an insurance career, so why should you choose Combined Insurance? A position with Combined Insurance is much more than just an insurance job - we believe it is the opportunity of a lifetime.
We're a leader in the supplemental insurance industry with a rich history, a solid financial base and a bright future ahead of us. We offer exciting insurance careers with unlimited potential for growth and a merit-based system of advancement.
Become an AgentAs we continue to grow, we are looking for successful people to become Combined Insurance sales agents. Talented people in our sales force help us maintain our position as an industry leader in supplemental insurance.
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Field Management and Support CareersOur field managers and support staff are a crucial part of the success of Combined Insurance. These key people help train and manage our agents to be the best they can be, focus on creating and maintaining relationships with businesses and their employees and assist our in-field staff with support from the home office.
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Corporate CareersOur growth also means we need quality people behind the scenes, in our corporate offices, to serve both our customers and our sales force. There is a variety of exciting insurance career opportunities in our corporate offices to explore.
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