Customer Service Representative - Military Veterans
at John Deere
Supports John Deere Survey Process and Transportation onsite at our Corporate Office
- Contacts customers in support of the John Deere Experience process monthly and follows up with calls and survey responses.
- Regularly communicates experience information to key store team members and inputs updates into the John Deere system
- Prepares, processes and mails tag and title documents especially for trailer sales in Florida and Georgia.
- Compiles and maintains a complete list of all outstanding title work. Reports to leadership on the status of any missing or problem titles and maintains a current list of outstanding titles at the end of month.
- Signs over titles for all wholesalers who have paid in full. Prepares a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work.
- Stays abreast of title regulations and updates team on regulatory changes. Attends seminars held by local licensing bureaus and any available training on title regulations.
- Time management applied to all tag and title daily routines.
- Other tasks as assigned.
- Makes monthly Customer Experience calls and updates customer contacts in the John Deere system
- Performs clerical duties including typing, filing, and completion of forms.
- Proficient with copiers, scanners, phone and voicemail systems, personal computers, and standard office software such as Microsoft Word and Excel.
- Answers phones, directs calls to appropriate individuals, and prepares messages.
- Associate's degree (A.A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer
All positions require pre-employment screening.
Must be authorized to work in the United States.
Learn more about the following employment programs:
- Military Hiring Program
- Student Technician Programs
- Healthcare | Medical (HSA - with $1040 company contribution) or Copay plan, Dental, Vision and other options
- Free Basic Life Insurance Policy
- 401k Retirement Plan with Company Match
Week paid time off at Christmas (along with other holidays and additional days and a quick tenure to our max PTO - paid time off)
Join Team Ag-Pro at AgProCompanies.com/Careers
USA
We at John Deere are passionate about finding a way to give back to those who have served our Country. Working for a John Deere dealership or factory is bigger than just a job. It's growth in oneself, on a path to achieving all you hoped to accomplish. It's pride in your community, from the first customer you serve to supporting the community. It's knowing that what you do helps to feed, clothe, and shelter the world. It all starts with you. Starting here. Starting now!
Interested in joining the industry's best? At John Deere, veterans will find:
• A higher sense of purpose – helping those the farmers and infra-structure workers that feed and shelter the world
• A team-based environment focused on supporting the customer
• A never-ending desire for continuous improvement - We are looking for leaders, change agents, different perspectives
• Market leading pay and benefits
John Deere actively welcomes transitioning active duty service members to participate in internship opportunities at our dealership and factory locations across the United States. Timing of the internship is mutually agreed upon between the service member, her/his commander. Potential opportunities include:
• Dealer technicians – Nationwide opportunities
• Factory production roles at 16 major facilities– assembly, welders, machinists, skilled trades
• Support roles – IT, supply chain, logistics, engineering, human resources
How to apply:
Check out our open opportunities to the right for more information and to apply.
Once you click ‘Apply Now’, John Deere will receive a notification with your information. In order to be considered for next steps, please make sure you have an updated resume uploaded to your RecruitMilitary profile. Once John Deere reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.
Discuss Your Career Options with a Veteran at John Deere Today!
All interested service members and veterans can learn more and fill out a contact card at https://www.deere.com/MilitaryCSP. We will connect you with a John Deere veteran to discuss all potential options/matches.