Hospitality Coordinator | Columbus State Community College - Military Veterans

Operations Monitor every form of service that is being rendered to customers within the restaurant/establishment, attend to or addresses all customer issues, and maintain customer satisfaction at all times. Greet and usher in customers to the dining area and introduce (or explain if the need arises) all menus. Adhere to the restaurant's/establishment's operation and/or service standards, make sure that a clean and healthy dining area is maintained at all times, and comply with nutrition and sanitation regulations and safety standards. Oversee inventory of all dining room products and make sure items are stocked as necessary. Maintain a positive and professional approach with coworkers and customers. Train, guide, and support hospitality students that are assigned to the dining room or café. Evaluate student performance and communicate with faculty as necessary. Provide guidance and enforce the hospitality departments mission, policies, and procedures. Student Engagement Serve as the station expert and engage students in a participatory instructional style as part of the experimental learning experience. Lead and monitor students in the reception area, dining room, café, bar, service station, event center and dish tank. Provide hands-on real time instruction and feed back to students. Complete student evaluations in a timely manner. Administrative Completes student evaluations as outlined by department chairperson. Attends all required meetings to provide feedback on student learning outcome goals. Attends all required trainings and workshops. Communicates frequently with the faculty, department chair, and retail operations staff on the needs of students as they fulfill their learning requirements. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.