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RN/LPN Quality Improvement Spc, Provider Audit (Arizona Only, Remote/Field) - Military Veterans

at Molina Healthcare

Molina Healthcare is hiring several Quality Improvement, Auditor RNsand/or LPNs in Maricopa County. These roles will be in the field +/- 50% of the time doing site Provider visits and onsite auditing.

We are looking for someone who is passionate about patient and member safety.
Someone who understands this is where we can make an immediate difference in members lives by ensure their safety.

Qualified candidates will have the following experience:

  • RN or LPN living in Arizona (Maricopa, Gila or Pinal counties)
  • Experience in one or more. of the following- Auditing, Quality and/or Regulatory
  • Ability to work remote 50% of the time and do field visits/audits 50%.
  • Managed Care experience

Molina's Quality Improvement function oversees, plans, and implements new and existing healthcare quality improvement initiatives and education programs; ensures maintenance of programs for members in accordance with prescribed quality standards; conducts data collection, reporting and monitoring for key performance measurement activities; and provides direction and implementation of NCQA accreditation surveys and federal/state QI compliance activities.

KNOWLEDGE/SKILLS/ABILITIES

The Senior Specialist, Quality Improvement (Registered Nurse) contributes to one or more of these quality improvements functions: Quality Interventions, Quality Improvement Compliance, HEDIS, and / or Quality Reporting.

Quality Intervention / QI Compliance

  • Acts as a lead specialist to provide project-, program-, and / or initiative-related direction and guidance for other specialists within the department and/or collaboratively with other departments.
  • Implements key quality strategies that require a component of near real-time clinical decision-making. These activities may include initiation and management of interventions (e.g., removing barriers to care); preparation for Quality Improvement Compliance surveys; preparation and review of potential quality of care and critical incident cases; review of medical record documentation for credentialing and model of care oversight; and any other federal and state required quality activities.
  • Monitors and ensures that key quality activities that involve clinical decision-making are completed on time and accurately in order to present results to key departmental management and other Molina departments as needed.
  • Writes narrative reports to interpret regulatory specifications, explain programs and results of programs, and document findings and limitations of department interventions.
  • Creates, manages, and/or compiles the required documentation to maintain critical quality improvement functions that have a component of clinical decision-making.
  • Leads quality improvement activities, meetings, and discussions with and between other departments within the organization. Often the Senior Specialist will be assigned activities where clinical expertise is important to the activity.
  • Surfaces to Manager and Director any gaps in processes that may require remediation. In particular, the Senior Specialist may be asked to focus on parts of the process where a clinician's perspective would be valuable to uncover process gaps or limitations.

HEDIS / Quality Reporting

  • Performs the lead role in the coordination and preparation of the HEDIS medical record review which includes ongoing review of records submitted by providers and the annual HEDIS medical record review. The Senior Specialist will be asked to perform duties where clinical decision-making may be necessary.
  • Participates in meetings with vendors for the medical record collection process.
  • Assists Manager and Supervisor(s) in training and takes the lead role in these activities
  • Collects medical records and reports from provider offices, loads data into the HEDIS application, and compares the documentation in the medical record to specifications to determine if preventive and diagnostic services have been correctly performed.
  • Works with the corporate HEDIS team to monitor accuracy of abstracted records as required by specifications.
  • Participates in scheduled meetings with the corporate HEDIS team, vendors and HEDIS auditors.
  • Assists the quality improvement staff with physician and member interventions and incentive efforts as needed through review of medical records documentation.
  • Provides data collection and report development support for quality improvement studies and performance improvement projects.
  • Assists as needed in support of accreditation activities such as NCQA reviews, CAHPS and state audits by reviewing clinical documentation.

JOB QUALIFICATIONS

Required Education: Bachelor's degree in nursing or higher
Preferred Education: Preferred field: Clinical Quality, Public Health or Healthcare. Nursing: Master's or higher

Required License, Certification, Association: Active and unrestricted RN license for the State(s) of employment

Required Experience: Min. 3 years experience in healthcare with minimum 2 years experience in health plan quality improvement, managed care, or equivalent experience.
Preferred Experience:

  • 2 years coding and medical record abstraction experience.
  • 1-year managed care experience.
  • Basic knowledge of HEDIS and NCQA.

Preferred License, Certification, Association

  • Certified Professional in Health Quality (CPHQ)
  • Certified HEDIS Compliance Auditor (CHCA)
  • Registered Health Information Technician (RHIT), or
  • Certified Medical Record Technician with training in coding procedures (as required by state/location only), or
  • Certified Professional Coder (CPC)

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer

(EOE) M/F/D/V.

Pay Range: $49,430.25 - $107,098.87 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Phoenix, AZ

Molina Healthcare

Molina believes every person, family and community deserves access to high-quality health care regardless of their situation. Our mission is to deliver effective, reliable and affordable health care to those who need it most. We strive to meet the physical, social and emotional needs of each member and to strengthen the communities we serve. 

We do this by offering a holistic, community-based approach designed specifically to meet the individual needs of our members. 

What started in 1980 as one clinic in Long Beach, aimed at addressing the disparities in access to quality health care, has grown into 19 health plans across the country. For over 40-years we’ve been improving the lives of our 5.1 million members across the country by pioneering health care services exclusively for those with government-sponsored health care. 

As our membership has grown over the years, so has our commitment to the communities we serve. In 2020, we launched the MolinaCares Accord, which makes substantial investments to improve members’ access to health care. 

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