GROCERY/COURTESY CLERK - Military Veterans
at Kroger
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
RESPONSIBILITIES
- P romote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the store.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Assist with customer requests; retrieving, lifting and locating product.
- Greet customers, help customers load merchandise on the conveyor belt, bag merchandise and thank customers.
- Assist in removing customer's merchandise from bottom of bascart for checkout.
- Properly and politely follow all customer requests on bagging preferences.
- Follow best practices for bagging items in various types of bags, such as reusable/plastic/paper, while ensuring that contents or items are not damaged.
- Offer assistance to customers with loading bags into their car.
- Control shrink by following all company shrink initiatives including but not limited to: bottom of basket inspections, cart transfers, proper placement of all go-backs.
- Retrieve carts from the parking area using a cart strap, pushing no more than 6 carts at once, and return them to designated areas.
- Understand the store's layout and have the ability to locate products and conduct price checks for cashiers.
- Observe scheduled shift operating hours.
- Display a positive, friendly attitude.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Execute, maintain and log a legitimate safety sweeps program by inspecting entire sales floor every half hour.
- Notify management of customer or employee accidents.
- Maintain cleanliness standards on, but not limited to: lobbies, vending machines, restrooms, total sales floor, spills, check stands, carts, hand baskets, and front of building/parking lot.
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
- Collaborate with Front-end associates to encourage teamwork.
- Adhere to all local, state and federal laws, and company guidelines.
- Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
QUALIFICATIONS
Minimum
- Must be able to meet the minimum physical demands of the position
- Must be 16 or older
Desired
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math: counting, addition, and subtraction
ABOUT US
Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!
Anchorage, AK
![Kroger](https://rm-core-production.s3.amazonaws.com/logos/3276/large_kroger.jpg)
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
At the Kroger Family of Companies, we’re all about people. We provide satisfying, sustainable careers—with boundless opportunities—to nearly 450,000 associates across the nation.
We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help to feed your future by focusing on providing the value and support you need to grow.
We believe in an associate-first culture, built on collaborative, diverse communities that thrive together. We genuinely care about each other, giving back and helping out. We also know that none of us can succeed on our own. Stress happens. Life happens. That’s why we provide the tools and support you need to live our values and find your way.
No matter where you start your journey, fresh opportunities abound with the Kroger Family of Companies. The scope and size of our organization means we cater to nearly any career aspiration or skill set.
Beyond comprehensive benefits and competitive wages, we provide meaningful opportunities for associates to expand their horizons and grow their careers. From internal and external training and education programs to on-the-job training and personalized development opportunities, we help our associates reach their full potential.