IT Technical Lead, eCommerce (Systems Engineer Lead) - Military Veterans
at SpartanNash
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them."
Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!
Location:
850 76th Street S.W. - Byron Center, Michigan 49315
Job Description:
Responsible to manage the retail applications support team within assigned area, and plan and lead the full life-cycle planning, development, implementation, post-implementation and on-going operations of retail e-commerce and marketing information systems and technology. Develop standards, policies, procedures and practices to ensure systems, services and applications meet company needs, and maintains the documentation for department project specifications, project plans, timelines, etc.
- Develop standards, policies, procedures and practices to ensure systems, services and applications meet company needs, and maintain the documentation for department project specifications, project plans, timelines, etc.
- Maintain current knowledge of industry trends and best Information Technology/Retail Systems practices; make recommendations to improve current programs and processes.
- Mentor the team on analytical processes and problem resolution (both proactive and corrective) for retail e-commerce and marketing technology solutions to meet both business and end-user requirements.
- Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.
- Provide technical and/or project management direction to determine feasibility and resource requirements of releases; coordination of work on projects with other departments; planning, scheduling and monitoring of projects to ensure accurate and timely completion; and ensure timely issue resolution and communication/follow up to end users.
- Manage, and may participate in, the retail technology applications development activities to include analysis, design, and programming evaluation of new and existing systems. Plan and lead the testing, certification, pilot, implementation, post-implementation and on-going operations of cost-effective retail information systems and technology solutions. Work with internal IT teams, external vendors and cross-functional business partners as necessary.
- Oversee the installation, configuration, implementation, maintenance and optimization of retail applications/information systems to include overseeing requirements, project schedules, cost estimates, certification and testing for the implementation and/or maintenance of retail applications systems and programs, software products, features and/or components to meet business needs.
- Manage the applications production environment including change management, issue resolution, after-hours support and disaster recovery. Ensure timely resolution of retail system issues that may arise; manage and/or troubleshoot issues and work with cross-functional departments (i.e., IT sub-departments, Retail, etc.) to resolve.
- Bachelor's Level Degree - BS In Information Technology or related combination of education/experience
- 5 years' experience implementing and supporting digital commerce solutions, preferably in the grocery industry (Mobile App - React, Instacart, NCR Freshop, ShopperKit experience preferred)
- Experience wiring front end and back end systems together using API frameworks, either SOAP or REST
- Experience leading a development team, including contractors (onshore or offshore)
- Experience leveraging Agile as a delivery methodology
- Experience managing software in a PCI compliance environment
As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package .
SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.
We are not able to sponsor work visas for this position.
Byron Center, MI
![SpartanNash](https://rm-core-production.s3.amazonaws.com/logos/17673/large_spartannash.png)
SpartanNash (Nasdaq: SPTN) is a food solutions company that delivers the ingredients for a better life. As a distributor, wholesaler and retailer with a global supply chain network, SpartanNash customers span a diverse group of national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.
SpartanNash distributes grocery and household goods, including fresh produce and its Our Family® portfolio of products, to locations in all 50 states, in addition to distributing to the District of Columbia, Europe, Cuba, Puerto Rico, Honduras, Iraq, Kuwait, Bahrain, Qatar, Djibouti, Korea and Japan. To support its distribution business, the Company operates a strategically developed network of large-scale distribution facilities and a nationwide transportation fleet. In addition, the Company owns and operates 144 supermarkets – primarily under the banners of Family Fare, Martin’s Super Markets and D&W Fresh Market – and shares its operational insights to drive innovative solutions for SpartanNash food retail customers.