FLORAL/DEPT LEADER - Military Veterans
at Kroger
Implement all company and division policies to achieve maximum sales and profits in the Floral department. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
RESPONSIBILITIES
- Develop maximum customer relations by floral department personnel through personal example of friendliness and courtesy and implementation of all company policies.
- Be perceptive and handle customer complaints.
- Responsible for receiving, processing, and producing Florist Transworld Delivery orders for delivery
- Coach and train on pricing, price marking, rotation, stocking, insuring the proper emphasis on customer courtesy and productivity.
- Provide active support of our Customer 1st culture.
- Plan, organize, direct and control the activities of the Floral Department.
- Direct the receiving, storing, pricing, and merchandising of all floral products.
- Order properly to maintain adequate stock and supplies and guard against waste and pilferage.
- Maintain and submit required records and reports and use them effectively.
- Maintain effective and good house cleaning in all areas
- Analyze continuously all aspects of Floral Department and periodically make changes or make recommendations to store manager.
- Promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
QUALIFICATIONS
Minimum
- Willing to work weekends and holidays.
- Effective written and verbal communication skills.
- Ability to make intelligent decisions quickly.
- Strong Florist Transworld Delivery computer and organizational skills.
- Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
- Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
- Understanding of all key components of department operations.
- Working knowledge of floral arrangement and care of plants and cut flowers.
- Adept at communication with employees, customers, and supervision.
- Past work record reflects dependability and integrity.
- Prior Floral experience.
- Supervisory skills.
ABOUT US
Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!
Corona, CA
![Kroger](https://rm-core-production.s3.amazonaws.com/logos/3276/large_kroger.jpg)
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
At the Kroger Family of Companies, we’re all about people. We provide satisfying, sustainable careers—with boundless opportunities—to nearly 450,000 associates across the nation.
We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help to feed your future by focusing on providing the value and support you need to grow.
We believe in an associate-first culture, built on collaborative, diverse communities that thrive together. We genuinely care about each other, giving back and helping out. We also know that none of us can succeed on our own. Stress happens. Life happens. That’s why we provide the tools and support you need to live our values and find your way.
No matter where you start your journey, fresh opportunities abound with the Kroger Family of Companies. The scope and size of our organization means we cater to nearly any career aspiration or skill set.
Beyond comprehensive benefits and competitive wages, we provide meaningful opportunities for associates to expand their horizons and grow their careers. From internal and external training and education programs to on-the-job training and personalized development opportunities, we help our associates reach their full potential.