Customer Support Master Craftsperson - Military Veterans

at General Dynamics

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Responsibilities for this Position

Position Title: Customer Support Master Craftsperson

Date: Oct 27, 2024

Location: Savannah, GA, US

Company: Gulfstream Aerospace Corporation

Customer Support Master Craftsperson in GAC Savannah

Unique Skills:

Previous fabrication and sheetmetal shop equipment experience preferred.

Aviation maintenance experience prefered.

Let your career take flight!

Gulfstream employees benefit form a total rewards package that includes:

competitive compensation
medical, prescription, dental and vision coverage starting on day 1
retirement savings plan with a generous 6% 401k match immediate vesting

Visit https://outsidegulfstream.com/benefits to learn more about our benefits plans.

Education and Experience Requirements

High School Diploma or GED required. FAA A&P license or be able to obtain a repairman certificate within 30 days of start date. 10 years extensive experience in production/manufacturing/service center.

Position Purpose:

Technical expert on in-service aircraft and perform repairs on installations that require a high degree of accuracy and timeliness. Function independently in a team oriented work environment and in a leadership role when required.

Job Description

Principle Duties and Responsibilities:

Essential Functions:

Perform technical functions such as correct methods of in-service installations, repairs/mods, and refurbishments.

Troubleshoot any problem areas on in-service aircraft to determine cause and pursue preventative actions with proper liaison which improves efficiency and product quality.

Assist in problem solving to establish or correct planning methods for in-service aircraft refurbishments and installations efficiently by utilizing standard techniques, procedures and criteria.

Interact with Engineering, Product Support Engineering and Quality Control to troubleshoot problems and implement solutions.

Organize, develop (with assistance of the Training Department) and administer the Employee Skills Development Program.

Identify and develop training requirements for tooling, test equipment and other areas.

Plan, schedule and complete tasks in order to meet service/delivery schedules. .

Assist management, as required, with supervision and instruction of technicians in proper procedures and techniques of trouble shooting airframe, routine inspections and preventive maintenance. Assist with performance appraisal of subordinates.

Assess strengths and weaknesses of subordinates. Apply strengths for maximum job efficiency and provide guidance and growth opportunities to reinforce developmental areas. Provide diverse learning opportunities. .

Maintain a current knowledge of industry standards, vendor information and all other procedures, publications and general knowledge pertaining to product support installations, repairs, and refurbishments.

Assist in maintaining work schedules and updating of CMP cards. Review work, including forms and records, to ensure compliance with Gulfstream Repair Station procedures and FAA Airworthiness Standards. Review daily job charging to ensure accuracy of charges to aircraft .

Support Lean activities.

Additional Functions:

Perform tasks assigned to department technicians or leads during their absence, when required. .

Comply with standard operating procedures. .

Complete all required. paperwork and documentation to include CMP cards, Travelers and R&I log. .

Comply with all safety, 6S, and housekeeping policies and use personal protective equipment. Ensure aircraft interior is protected (PTP). Assist in the development and implementation of related initiatives. .

Perform repairs on installations that require a high degree of accuracy and timeliness. .

Assist in training subordinates in proper techniques, processes and procedures. .

Perform other duties as assigned.

Other Requirements:

Thorough knowledge of manufacturing and/or repair station procedures and specifications, plant safety, tooling, and quality requirements.

Must have an established track record of troubleshooting manufacturing or installation processes.

Proficient knowledge of all applicable machinery and processes necessary to perform the job. Must have basic computer knowledge and skills.

Must be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 221094

Category: Operations

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 08/30/2024

Equal Opportunity Employer/Veterans/Disabled.

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

Legal Information | Site Utilities | Contacts | Sitemap
Copyright 2024 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company.

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

Nearest Major Market: Savannah

Job Segment: QC, Engineer, Aerospace, Customer Service, Aviation, Quality, Engineering

PI245502174

Savannah, GA

General Dynamics

General Dynamics is a global aerospace and defense company.

Our portfolio spans the realm of the world's most technologically advanced business jets, wheeled combat vehicles, command and control systems and nuclear submarines. We offer these through our five business groups: Aerospace, Combat Systems, Information Technology, Mission Systems and Marine Systems.

General Dynamics employs thousands of people across the globe, with locations in more than 45 countries. We rely on the skills of our employees and their knowledge of customer requirements to deliver best-in-class products and services.

Who We Are Looking For

General Dynamics is seeking military veterans and military spouses across the country who bring a deeply rooted skillset that includes team-oriented approaches to problem-solving, demonstrations of leadership and an overall commitment to the mission of the organization. We recognize the knowledge and skills gained during your military experience are invaluable to the success of a team. We’re proud of the thousands of veterans and military professionals who have chosen to apply their leadership, teamwork and problem-solving skills to a career at General Dynamics and to continue supporting the mission of those serving today.

Should I Apply?

At General Dynamics, our employees are the heart of our company. We rely on their dedication to excellence and their intimate knowledge of customer requirements to meet the needs of customers around the globe, day in and day out. Our employees' unique blend of skill, innovation and agility drives our continued success, and we take our responsibility to them seriously. If you are a military veteran or military spouse ready to advance your career, view our available career opportunities to the right for more information and to apply today!

What Happens After I Apply?

Once you click ‘Apply Now’ on a General Dynamics posting, you will be re-directed to fill out an application on General Dynamics career page. In order to be considered for next steps, please complete the application on General Dynamics career page and make sure you have an updated resume uploaded to your RecruitMilitary profile. Once General Dynamics reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

How to Win An Interview

1. Review the job description for the specific position you are applying for.

2. Review the company website. Know their mission and values. What do they do? What are their products?

3. Prepare a few questions to ask on your interview.

4. Prepare to discuss your military or civilian background and how it relates to the position.

5. Check out the RecruitMilitary Resources tab for resume guidance, interview prep and more!

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