F&I Account Manager - Dealer Products & Services (Columbus, Cincinnati, and Dayton, OH) - Military Veterans
at GM Financial
Overview
Why GM Financial Sales?
GM Financial is a wholly owned subsidiary and captive finance arm of General Motors. Our sales team spans the United States working with GM dealers on a variety of initiatives to drive vehicle sales, customer loyalty, and profitability for the dealers and the brand. As a trusted advisor, you will consult with various roles within GM dealerships and collaborate with many internal partners to represent GM Financial. If you are able to build relationships, have a heart and mind for service, communicate effectively, and enjoy a fast-paced variety in a challenging field-based role, this could be the right place for you.
If you would like to be a part of a company with an entrepreneurial spirit, join GM Financial's sales organization to develop your network and career with a stable, growing, global brand.
Responsibilities
About the role:
The GM Financial Account Manager is responsible for sales, service, and support of assigned GM franchise dealers and associated GM Financial products. This team member will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners, and GM Financial. This team member's overall responsibility will be to develop dealer relationships that generate loan and lease contracts, floor plan accounts, and commercial lending accounts according to GM Financial's established credit risk and profitability models.
In this role you will:
- Help equip our dealers to sell more new GM units, used vehicles, and drive profitability
- Manage assigned dealer relationships within a geographic territory to achieve key objectives while offering support and service on all GM Financial initiatives and systems
- Maintain effective communication with dealers and appropriate internal partners
- Be self-motivated with an ability to work both independently and collaboratively to drive change in your assigned market
- Be mobile as long-term career mobility is a requirement for Account Managers with GM Financial
Qualifications
What makes you a dream candidate?
- Professionally represent the brand and demonstrate our captive value proposition
- Manage dealer relationships to drive sales and engagement with GM Financial
- Support and market all programs, systems, incentives, and rewards
- Act as a liaison between the dealer and the Credit Center, Funding, Commercial Lending, and other functional areas to resolve issues by partnering with subject matter experts
- Analyze dealer-specific data using reporting tools and take appropriate action
- Identify and resolve dealer issues presenting excessive risk to GM Financial such as portfolio issues, fraud, and dealer agreement violations
- Present information to senior level managers within GM Financial and GM dealerships
- Promote a culture of teamwork, excellence, inclusion, and integrity
Education and Experience:
- Bachelor's Degree strongly preferred, or extensive relevant experience
- 3-5 years of experience in the automotive industry, lending, or sales in related field preferred
- 18 months as a GM Financial Account Manager, or completion of the Strategic Account Management Program preferred
Working Conditions:
- This role may require overnight travel within the assigned territory
- Responding to dealer communications outside of normal business hours
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive salary and annual incentive; this role is eligible for phone/internet allowance and company vehicle program
Work Life Balance : This is a field-based role, independent scheduling but face-to-face role meeting with multiple dealerships daily
#LI-RB1
Dayton, OH
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America and Asia. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
OUR BUSINESS & OUR HISTORY
GM Financial was founded as AmeriCredit in September 1992 and opened its first branch office in Fort Worth, Texas. On October 1, 2010, AmeriCredit Corp. was acquired by General Motors Company and renamed General Motors Financial Company, Inc. (GM Financial). In 2011, GM Financial acquired FinanciaLinx to serve GM dealers and customers throughout Canada. In November 2012, GM Financial announced the acquisition of Ally Financial Inc.’s international operations. The majority of those acquisitions were finalized in 2013, with the remaining market, a 35 percent equity interest in a joint venture in China, acquired in January 2015. In October 2017, GM Financial completed the sale of its European financial subsidiaries and branches as part of General Motors’ sale of the Opel and Vauxhall businesses to Peugeot S.A.
GM Financial provides auto finance solutions to 14,000 dealers worldwide, with earning assets of $93 billion at September 30, 2018.
CORPORATE GOVERNANCE
GM Financial's success is largely dependent on building strong, lasting relationships with our dealers and the consumer customers that we serve. This is why we are committed to providing best-in-class customer service, while promoting open, honest communication at all levels.
Our executive team and all employees must adhere to GM Financial's Code of Business Conduct and Ethics. Our Code outlines the principles by which all team members conduct business with customers, vendors and each other. These principles apply to all GM Financial team members and affiliates and although it does not cover every issue that may arise, the Code provides guidelines for all employees in regard to their business conduct.
For a deeper understanding of expectations and guidelines set forth for the entire GM Financial team, please review GM Financial's Code of Business Conduct and Ethics policies below.