Treasury Management - Fraud Solutions Product Manager Supervisor - Military Veterans

Job Description Summary:

Fraud Product Manager plays a crucial role in developing and managing solutions to combat fraudulent activities. Services included: Positive Pay, Account Reconciliation, ACH Positive Pay and monitoring.

Hiring Locations: Troy MI, NYC and surround

Job Description:

People Management Activities:

Collaborates with Sales and Service management and activities of the department, including the development of new non-borrowing treasury management business, expansion of existing business relationships and the servicing of clients.

Generates revenue/sales of Treasury Management product solutions in conjunction with the relationship coverage team.

Partners closely with relationship coverage team to drive effort to expand existing business with current clients and proactively identify and align target prospective clients in order to expand relationships.

Makes recommendations by understanding the unique challenges and requirements in the industry/client segment and partner with internal stakeholders in the development, implementation and delivery of complex products and solutions.

Builds trusted, long-term business relationships by taking a holistic and forward-looking view on our relationships and identifying ways to help clients achieve their most important business/treasury objectives.

Engages clients at strategic levels to provide integrated treasury solutions within a consultative and client driven framework.

Creates strategic dialogues around key client-centric issues, incorporating best practices, benchmarking, opportunity quantification and solution positioning.

Leads and coordinates Request for Proposals (RFP's) with coverage team.

Applies sales cycle knowledge including sales planning, sales approach, and providing solutions to business customers of all sizes.

Management of the Product/Specialists Teams:   

Monitors and coach’s performance of team members, ensuring that relationships are created and maintained, taking appropriate action to ensure goals are achieved (including sourcing deals personally), while taking corrective actions if goals are not being achieved and leveraging expertise and knowledge to develop an outstanding team.

Attracts develops, and coaches successful Team Leads, Product & Specialists teams.

Responsible for talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

Completes all required compliance training.  Maintains knowledge of and adhere to Flagstar’s internal compliance policies and procedures.  Takes responsibility to keep up to date with changing regulations.

Strategic Partnering and Planning:

Works in partnership with product/sales management teams to stimulate and generate ideas in the development and enhancement of products/services, including recommendations for and prioritization of the product/service.

Takes responsibility to keep up to date with changing regulations and policies related to treasury management.

ADDITIONAL ACCOUNTABILITIES

Performs special projects, and additional duties and responsibilities as required.

Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.  Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

Education level required: Undergraduate Degree (4 years or equivalent).

Minimum experience required: 10+ Years experience which includes experience leading treasury management sales and customer service teams.

Extensive experience in cSuite level client calling.

Experience managing in high growth, dynamic organizational environments.

Preferred Qualifications:

Education level preferred: Master's Degree (or Postgraduate equivalent)

Certified Treasury Professional CTP and/or Accredited ACH Professional (AAP) preferred.

Job Competencies:

In-depth knowledge of wholesale receivables/payables solutions.

Expertise related to business cash flows, accounting processes and financial optimization.

Expertise in value propositions related to treasury management applications within a corporate treasury environment.

Expertise of both business and banking regulations such as UCC, Reg CC, Reg E and regulatory guidance/oversight.

Excellent interpersonal, verbal and written communication skills.

Demonstrated leadership and management skills, including experience managing remote sales and service staff.

Direct involvement and/or Voice with Receivables Networks, such as: NACHA, The Clearing House (TCH), AFP, external vendors, etc.

Ability to foster internal and external collaborative partnerships that deliver value for customers, partners and the organization.

Demonstrates continued growth of knowledge of treasury management products and services.

Demonstrates sales/negotiation aptitude and the ability to tactfully communicate at a senior executive level.

Ability to mobilize internal networks and resources to resolve a service challenge or develop a solution.

Ability to travel 75% of the time to client offices, prospects, branches and various functions.

Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.