Lead Restaurant Maintenance Technician - Austin, TX - Military Veterans
at Whataburger
Welcome to Whataburger Careers!
Responsibilities:
- Performs repairs and maintains Restaurant Units assigned. Keeps management advised of status of repairs, special project status and schedule.
- Completes administrative paperwork associated with managing a team such as expense reports, time keeping, and performance reviews.
- Provides support to the operation of Whataburger restaurants 24/7 and keeps the facilities up to the Facilities Brand Standard.
- Provides ongoing feedback on Technician and contractor performance to Regional Facility Manager.
- Implements and organizes programs associated with developing and motivating staff to accomplish established objectives.
- Works with the Regional Facility Manager to ensure all service work orders are successfully executed and work orders are properly resolved/closed according to set departmental goals and customer service agreements. Collects data for and is accountable to performance metrics.
- Assists the Regional Manager in coordinating projects affecting facilities or equipment throughout the Whataburger restaurants.
- Reduces costs associated with equipment repairs by proactively planning and organizing assigned work orders. Monitors workload of team and transfers work between technicians as needed.
- Complies with all national, state, and local regulatory requirements.
- Assumes additional responsibilities as assigned.
Education:
- High school diploma/GED equivalent or equivalent work experience
- College hours in technical-related courses (preferred)
- Bachelor’s degree (preferred)
Experience:
- 3+ years’ field experience in HVAC and commercial refrigeration (required)
- 3+ years’ work experience in commercial kitchen equipment repair or educational equivalent (required)
- 1+ years’ experience in construction trade and carpentry fields (preferred)
- 1+ years’ experience preferably in restaurant industry (preferred)
- Experience in handling multiple administrative tasks
- Experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers
Knowledge, Skills and Abilities:
- Strong refrigeration & HVAC knowledge / skills
- Strong commercial kitchen equipment knowledge / skills
- Basic carpentry, plumbing, and intermediate electrical knowledge / skills
- Working knowledge of Americans with Disabilities Act (ADA) guidelines and all job-related regulations requiring code enforcement
- Proficiency in MS Office Word, Excel, and Outlook
- Proficiency in Workday
- Demonstrated ability to communicate well with the general public and experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers
- Ability to mentor and train others
Professional Certification:
- Environmental Protection Agency (EPA) Certification or CFC Certification (required)
- HVAC State Certified License (preferred)
- State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma)
- Commercial Food Equipment Service Association (CFESA) Certification (preferred)
Working Conditions/Travel Requirements:
- Expected to work the necessary time to satisfactorily fulfill job responsibilities
- Must be able to report to work timely and as required by operational/business needs
- Must be able to work a full-time schedule and work outside of normal business hours when necessary
- Must be able to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations
- Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence
Austin, TX
At Whataburger, we serve bold flavors and original recipes made to order, just like you like it! Our devotion to extraordinary hospitality and forging meaningful connections within our communities has led fans to Whataburger since Harmon Dobson served our first customer in 1950. Headquartered in San Antonio, Texas, we’ve stayed true to our roots while building sales of more than $3 billion annually across our 14-state footprint and nearly 1,000 locations (and growing!).
At Whataburger, it’s our people who define us. We take pride in our work, fostering an environment where we support and uplift each other and view serving our customers as a privilege. This dedication led us to be honored as a 2022 Top Workplaces Culture Excellence awardee. We invite you to become a part of our family, where we are determined to instill values and equip you with skills that will serve you well, regardless of where your path takes you. Join us, and let's embark on a journey that honors your service and propels you towards a fulfilling future.