Sr Field Service Technician - Fire and Security - Military Veterans

Join a team recognized for leadership, innovation and diversity

As a Sr Automation Technician - Fire and Security here at Honeywell, you will play a critical role in providing advanced technical support and expertise for our fire and security solutions. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. You will report directly to our Field Service Engineering Manager and you'll work out of our Phoenix, Arizona location on a hybrid work schedule. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.

KEY RESPONSIBILITIES

Troubleshoot and resolve complex technical issues for our fire and security solutions

Provide advanced technical support and expertise for our fire and security solutions

Collaborate with cross-functional teams to ensure successful implementation of our solutions

Conduct training sessions for customers and field service technicians

Stay updated with industry trends and advancements, and provide recommendations for improvement

YOU MUST HAVE

Minimum of 6 years of proven experience in field service engineering, with a focus on fire and security solutions

Strong technical knowledge and expertise in fire and security technologies

Excellent problem-solving and troubleshooting skills

Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders

Experience in project management and execution

Strong customer focus and ability to build and maintain relationships

WE VALUE

Strong leadership and mentoring skills

Continuous learning mindset and willingness to stay updated with industry advancements

Results-oriented approach and ability to drive projects to successful completion

Strong problem-solving and analytical abilities

Additional Information

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  JOB ID: req452318


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  Category: Customer Experience


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  Location: Phoenix,Arizona,United States


• Nonexempt


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Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.