Casualty Claim Manager - Military Veterans

We are seeking a Casualty Claim Manager to supervise a team of adjusters. This position is in Phoenix, Arizona.

Key Responsibilities

• The candidate must be both service-oriented and results-driven and must also possess excellent administrative, leadership and organizational skills.
• Ability to oversee and drive actions to recognize exposure and provide direction and oversight to direct reports on claim investigation, evaluation and resolution.
• Candidate must be able to make timely and appropriate decisions.
• Experience in performance management, salary administration, training, staff development, and succession planning is a strong plus.
• Must be an articulate communicator who is interested in helping others achieve corporate and personal objectives.
• A strong knowledge of Chubb's systems, procedures, claims handling philosophy and claims handling requirements/protocols are necessary.
• Candidate must be able to manage business relationships with internal/external customers and investigate/resolve issues and/or complaints in a fair and equitable manner.
• Full knowledge of insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus.
• Effectively evaluate contract language and identify coverage issues.
• Adhere to all statutory and regulatory fair claims practices.

• A minimum of 7 years Casualty claims handling experience is required.
• Prior Supervisory and/or Management experience with direct oversight of direct reports handling casualty claims.
• Experience managing both in office and remote staff is desirable.
• Working knowledge of applicable jurisdiction is a plus.
• Education level with a 4-year degree or equivalent work experience is required.
• If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.