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Senior Manager, Payments Strategy and Transformation - Military Veterans

at Wells Fargo

About this role:

Wells Fargo is embarking on a multiyear transformation journey aimed at end-to-end modernization of Wires Payment systems across Wholesale and Consumer banking. We are seeking a Senior Manager, Payments Strategy and Transformation with deep expertise in transformation, payment products, operations and technology to solve key strategic problems associated with the Payments Transformation effort.

Success in this role will enable faster delivery of the program's objectives, which include a stronger risk and controls environment, operational efficiencies, and increased customer satisfaction and self-service opportunities. This role will report into the Director of Payments Transformation and will partner closely with the Director of Enterprise Wires Operations and the Control Management Director.

This role is also known as a Business Execution Senior Manager

In this role, you will:


  • Manage and develop a team of Business Execution Consultants while ensuring successful planning, integration, impasse resolution, and measurement of operations with moderate to high complexity and visibility

  • Engage functional leaders to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo's policies and business line objectives

  • Identify potential risks when implementing change along with developing mitigation strategies and plans

  • Recommend opportunities for Business Execution process improvement

  • Determine appropriate strategies and actions of multiple business groups to meet moderate to high complex deliverables

  • Interpret procedures and processes, and provide leadership to strategize and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk

  • Collaborate with and influence functional business partners, leaders, and executive management to provide support and drive strategic initiatives for the business

  • Manage allocation of people and financial resources for Business Execution

  • Develop and guide a culture of talent development to meet business objectives and strategy



Work locations: Charlotte, North Carolina and New York, New York

*Required work locations listed above

Required Qualifications:

  • 6+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 3+ years Management experience



Desired Qualifications:

  • 4+ years of payments or wires experience preferred

  • 4+ years of financial services or management consulting experience

  • Previous change management or process improvement experience

  • Demonstrated experience designing and leading cross-enterprise projects. Technology projects experience highly desired

  • Knowledge and understanding of operational risk management

  • Ability to translate and summarize complex data into understandable, actionable information and recommendations

  • Experience providing direction and oversight to cross-functional teams in a matrixed organization

  • Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals across large complex organizations

  • Ability to execute in a fast-paced, high-demand, environment while balancing multiple priorities

  • Outstanding verbal, written, and interpersonal communication skills



Job Expectations:
  • Ability to travel up to 20% of the time


Pay Range:

New York, New York

$138,500-$287,600

Pay may vary based on geographic location

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.


  • 401(k) Plan

  • Paid Time Off

  • Parental Leave

  • Critical Caregiving Leave

  • Discounts and Savings

  • Health Benefits

  • Commuter Benefits

  • Tuition Reimbursement

  • Scholarships for dependent children

  • Adoption Reimbursement



Pay Range

$120,400.00 - $287,600.00

Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future.Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

  • 401(k) Plan

  • Paid Time Off

  • Parental Leave

  • Critical Caregiving Leave

  • Discounts and Savings

  • Health Benefits

  • Commuter Benefits

  • Tuition Reimbursement

  • Scholarships for dependent children

  • Adoption Reimbursement



Posting End Date:

2 Jul 2024
* Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Charlotte, NC

Salary Range
$138,500 to $287,600
Wells Fargo

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re committed to hiring and retaining military veterans, veterans with disabilities, National Guard, Reservists, and Military Spouses.

As a Wells Fargo employee, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Connection Employee Resource Group, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit wellsfargojobs.com/military. Let’s talk about turning your military experience into a great civilian career.

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