DELI/COFFEE SHOP BARISTA - Military Veterans
at Kroger
Exceed service standards by providing customers with prompt, quality coffee selection, purchase, and preparation. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
- Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
- Promote and follow company initiatives
- Greet customers, answer questions, and suggest product to enhance service and meet sales goals
- Maintain cleanliness of customer service area and equipment
- Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard
- Follow store policies and procedures
- Perform cleaning tasks in accordance with the Duty Rosters and cleaning standards
- Follow standards for merchandising, stocking, rotating, and storing all products
- Follow cash handling and register policies (for associates 18 and over)
- Follow inventory stocking and recording guidelines
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QUALIFICATIONS
Minimum
- Ability to work in a fast-paced environment
- Ability to complete Initial Store Training and pass barista certification with a score of 90% or better
- Ability to pass drug test
- Minimum 16 years of age
- High school diploma or general education degree (GED), plus six months of experience in customer service; or combination of relevant education and experience
- Ability to organize/prioritize tasks/projects
- Accuracy/attention to detail
- Ability to work weekends on a regular basis, work any shift and work overtime as needed
Desired
- Knowledge of company policies, procedures, and organizational structure
- Familiarity with industry/technical terms and processes
Chicago, IL
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
At the Kroger Family of Companies, we’re all about people. We provide satisfying, sustainable careers—with boundless opportunities—to nearly 450,000 associates across the nation.
We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help to feed your future by focusing on providing the value and support you need to grow.
We believe in an associate-first culture, built on collaborative, diverse communities that thrive together. We genuinely care about each other, giving back and helping out. We also know that none of us can succeed on our own. Stress happens. Life happens. That’s why we provide the tools and support you need to live our values and find your way.
No matter where you start your journey, fresh opportunities abound with the Kroger Family of Companies. The scope and size of our organization means we cater to nearly any career aspiration or skill set.
Beyond comprehensive benefits and competitive wages, we provide meaningful opportunities for associates to expand their horizons and grow their careers. From internal and external training and education programs to on-the-job training and personalized development opportunities, we help our associates reach their full potential.