Director, Field Engineering - Military Veterans
at Spectrum
Responsible for directing and managing the engineering, construction, CB fiber fulfillment staff, and HFC network. Implement and enhance consistent engineering practices to ensure stable product delivery aligned with company initiatives and expectations. Support the KMA operations with expertise, including technical services and plant maintenance. Direct project planning, capital budgeting and assist with business plan development. Ensure a high degree of cross functional communication and participation in line with product deployment and support. Partners with KMA Senior Management and Sr Director, Regional Engineering to plan and evaluate capital needs for development and expansion of the KMA. Implement and enhance consistent practices to ensure stable service delivery aligned with Region initiatives and expectations.
Actively and consistently support all efforts to simplify and enhance the customer experience. Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment.
Lead an innovative, collaborative work team to produce exceptional results delivering the customer experience.
Oversee designated operations which will include, but not limited to HFC plant, construction projects, new build, nonstandard plant conditions, security and related equipment requirements. Provide engineering support and direction for new or existing technologies and current operational initiatives.
Evaluate and consult with Region, Network Operations and other cross functional leadership regarding technical operations, strategic planning of rebuilds, and network operations for output to the OSP (outside plant), dispatch, and new product deployment.
Responsible for directing KMA field staff in fulfillment and service for complex fiber projects (i.e. cellback haul, DATA/WAN, LBI, PRI installation, etc.) and will adhere to SLA obligations.
Direct quality control programs for engineering operations and consistent operational procedures.
Direct mapping, design and HFC documentation and overall records management.
Initiate and review selections on bids for contracted projects and provide recommendations. Direct capital budget process and execute approved budget plan.
Ensure current procedures and tests are performed in accordance with Federal Communication Commission Standards.
Oversee the maintenance of records as required by the Federal Communications Commission and other government agencies.
Ensure adherence to company TQA policies.
Lead and participate in succession planning and oversee the development of staff and approves performance reviews.
Perform other duties as requested.
WORKING CONDITIONS
Office environment
Exposure to moderate noise levels
Travel as required
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Advanced knowledge of company products and services
Advanced knowledge of HFC, Advanced Video, and IP Networks
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to supervise and motivate others
Ability to use personal computer and software applications
Advanced knowledge of all FCC compliance reports and other rules and regulations Comprehensive understanding of applicable local and state rules and regulations
Comprehensive understanding of OSHA rules and regulations, both federal and state Comprehensive understanding of power distribution systems
Knowledge of Analog Transmission Line Theory
Knowledge of Electronic theory
Knowledge of Federal Communications Commission regulations
Knowledge of Fiber Optic theory
Knowledge of National Electric Code and National Electric Safety Code
Required Education
Bachelor's degree in engineering or related field, or equivalent experience
Required Related Work Experience and Number of Years
Engineering experience - 8+
Project management experience - 5+
EGN705 2024-35326 2024
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Livonia, MI
At Spectrum, we take pride in being named one of Forbes’ Best Employers for Veterans. Almost one in ten employees at Spectrum have a relationship with the U.S. Military in a wide variety of careers across our 41-state footprint. Our connection to transitioning service members, veterans, guard, and reservists, as well as members of the military spouse community, is strong.
We do this through a broad range of efforts to recruit, train, and retain veterans and military spouses including:
· Nationally Certified Broadband Field Technician Apprenticeship Program: This post-hire opportunity allows eligible Veterans to receive GI Bill Benefits in addition to their Compensation and Benefits.
· Partnerships with the following: Military bases and veterans' organizations, Hiring our Heroes, Centurion Military Alliance, Wounded Warrior Project, Paralyzed Veterans of America and Military Spouse Employment Partnership.
· Veteran-focused Business Resource Group: This group assembles veteran employees who have shared characteristics and life experiences with a focus on professional development and recruiting talent.
· Plus, we have a dedicated Military Talent Attraction Team.
We aim to foster an inclusive culture and workplace where each and every person is empowered to bring their best ideas, helping us better serve our customers and make an impact in our communities. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Some of our top career opportunities include:
· Human Resources
· Project Management
· Network Engineering
· Physical Security
· Customer Service/Contact Center
· Field Technician
· Sales
· Summer Intern (Active Students, Rising Jr. or above)
Here, employees don't just have jobs, they build careers. We hope that you will consider all that Spectrum has to offer. To learn more about some of the ways that we invest in our employees, visit our compensation and benefits page: jobs.spectrum.com/total-rewards
You can also visit our dedicated Military Careers Page today to find support and resources that are specific to the military community and a list of our current openings at Spectrum: jobs.spectrum.com/military-recruiting
Spectrum, owned by Charter Communications, Inc., is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.