Claim Approver - Military Veterans
at Combined Insurance
Combined Insurance, a Chubb Company, is seeking a Claim Approver to join our fast-paced, high energy, and growing company. For nearly 100 years in the insurance industry, our company has been passionate about serving our customers and providing them peace of mind and protection when they need it the most. Come build your career here, along with other positive, hard-working, talented professionals-just like you!
The Claim Approver is a role in a high-energy, fast-paced, changing environment.
The Claim Approver will provide customer centric service processing entry-level claims including payment, denial and status updates. Performs assigned tasks within the Claims department in accordance with established procedures and guidelines while developing the skills and knowledge required for adjudicating more complex claims as needed.
The Claim Approver would be expected to be able to communicate simple status and claim information to customers, both verbally and in writing.
Responsibilities
- Develop the ability to work effectively with the policyholders
- Accurately process claims under supplemental coverage
- Reviews and processes claims on supplemental coverage according to Company procedures, policies and appropriate state regulations
- Request additional information from policyholders, providers and others as necessary to finalize claim
- Provide customer service to internal and external customers by answering questions both in writing and by phone.
- Meet department standards for time service and quality
- Develop customer and product knowledge to manage claim / call handling policies, procedures, processes and tools as well as Claims competencies
- Understand organizational objectives, support process improvements, and provides feedback to leadership
- Participate in required training
- Perform other duties as assigned
Skills
- Ability to work in a fast-paced, ever-changing environment
- Ability to manage competing priorities
- Strong organizational skills with attention to detail
- Excellent written and verbal communication skills
- Quality and customer centric orientation
- Analytical with good decision- making skills
- Medical terminology knowledge
- Navigation between systems and use of technology is important
- Proficient in MS office-Outlook and
- College degree preferred
- 2 plus years of customer experience or claims experience
Chicago, IL
There are hundreds of insurance companies for you to consider when searching for an insurance career, so why should you choose Combined Insurance? A position with Combined Insurance is much more than just an insurance job - we believe it is the opportunity of a lifetime.
We're a leader in the supplemental insurance industry with a rich history, a solid financial base and a bright future ahead of us. We offer exciting insurance careers with unlimited potential for growth and a merit-based system of advancement.
Become an AgentAs we continue to grow, we are looking for successful people to become Combined Insurance sales agents. Talented people in our sales force help us maintain our position as an industry leader in supplemental insurance.
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Field Management and Support CareersOur field managers and support staff are a crucial part of the success of Combined Insurance. These key people help train and manage our agents to be the best they can be, focus on creating and maintaining relationships with businesses and their employees and assist our in-field staff with support from the home office.
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Corporate CareersOur growth also means we need quality people behind the scenes, in our corporate offices, to serve both our customers and our sales force. There is a variety of exciting insurance career opportunities in our corporate offices to explore.
Learn more and view available positions