AVP, Executive Claim Director (Hybrid) - Military Veterans

AVP-Executive Claim Director

This individual contributor role requires a high degree of technical acumen and know-how in all aspects of effectively handling a Casualty claim within the Casualty team. The successful candidate will have demonstrated consistent proficiency in coverage, investigation, evaluation, litigation management, negotiation, and customer service, while exhibiting strong critical thinking, communication skills and leadership attributes. The role will manage a pending of complex claim files and serve as the leading technical resource for the senior Casualty leader of the Casualty team. The position will also mentor other Casualty claim professionals within the Casualty team and be actively engaged in developing and driving other's claim technical proficiency through active learning and development. The role will also be engaged on special projects as needed by senior management.

This is a hybrid opportunity, 3 days in the office and 2 days remote.

Responsibilities include:

Under limited supervision, identify, evaluate, and appropriately address significant coverage issues that may exist on file; develop and execute an effective strategy, working collaboratively with external and internal coverage resources, to effectuate the appropriate result.

Under limited supervision, identify, evaluate, and appropriately manage high severity exposure claims through in-depth investigation and analysis of legal and factual issues; develop and execute appropriate evaluation, litigation management and resolution strategy on such claims, to effectuate appropriation result.

Independently prepare for and effectively present significant coverage issues and high exposure claims to senior management and business partners.

Develop and maintaining a productive engagement and business relationship with Underwriting and Actuarial partners.

Mentor other Casualty claim professionals and provide effective learning and development for the team, and as otherwise directed.

Proactively develop and lead the development of training opportunities, including preparing training materials, and coordinating/presenting presentations.

As directed, participate in projects, presentations (internal/external), etc., as the subject matter expert in their field.

A demonstrated, high degree of specialized and technical knowledge in the investigation, analysis, and resolution of primary and excess Casualty matters.

Expertise in handling complex coverage and high exposure matters through resolution or trial.

Excellent written and verbal communications skills.

Demonstrated ability to communicate efficiently and effectively.

Excellent presentation and facilitation skills.

Proven ability to work in a collaborative fashion and develop strong relationships with a wide spectrum of people.

Demonstrated ability in coaching, influencing, and developing staff and business partners at all levels.

Must be both service and results driven, highly analytical and detail-oriented with the ability to make timely and appropriate decisions.

Advanced organizational and time management skills.

Understand the significance of organizational change management; support the implementation of organization change management actions and programs; identify change impacts as they are observed and communicate same to team leads.

Excellent collaboration, teamwork, and interpersonal skills.

A demonstrated commitment to high professional ethical standards and a diverse workplace.