Senior Infrastructure Engineer - Military Veterans
at Wells Fargo
About this role:
Wells Fargo is seeking a Senior Infrastructure Engineer to support the Repository Engineering team, part of Enterprise Content Management (ECM) for Digital platform engineering. This role will support the ECM Center of Excellence Delivery teams for layered vendor production administration, and production support; setup, modernization , supporting mainframe apps, and supporting
delivery and production for multiple "crown jewel" customer-facing applications.
Learn more about the career areas and lines of business atwellsfargojobs.com
In this role, you will:
- Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity especially for our content management platforms like Mobius, MARS, AXCIS, IBM FileNet, etc.
- Supports deployments, troubleshooting and activities for ECM COE applications
- Drive solutions to reduce recovery time; contribute by increasing system efficiencies and lowering the human intervention time on related tasks
- Partner with cross-organizational teams to ensure end-to-end platform engineering capabilities are implemented, ensuring resilience, high performance, and high availability of the applications
- Maintain and guide automation, execution and undertake analysis of results to ensure that software meets or exceeds specified standards and/or client and technical requirements
- Manage, coordinate, and communicate solutions, and root cause analysis
- Be responsible for production deployments, ensuring governance and controls and act as a gatekeeper for any production environment changes
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability.
Required Qualifications:
- 4 + years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4 + years of experience troubleshooting environments across the entire architecture (i.e. applications to infrastructure)
- 3 + years of experience working with an Enterprise Content Management (ECM) or Service Oriented Architecture Enablement or Webservice architecture or REST based design or platform technologies or cloud native tech stack or mainframe
- 3+ years of code deployment, release management and communication.
Desired Qualifications:
- 4+ years of application production support experience
- 3 + years of JCL (Job Control Language) experience
- 3 + years of data analysis experience
- 3 + years of TSO (Time Sharing Options) experience
- 3 + years of Mobius experience
- 3 + years of mainframe experience
- 2+ years of Virtual Storage Access Method (VSAM) experience
- Experience supporting an enterprise-level environment
- Ability to interact with all levels of an organization; including management
- Strong team or technical leadership experience
- Strong verbal, written, and interpersonal communication skills
- Experience supporting technical efforts to design, build, and deploy cloud applications at the direction of lead architects, including largescale data processing
- Familiarity with Enterprise Content Management principles and practices
- Familiarity with Administration and Support archive repositories such as: IBM FileNet, Content Manager On Demand, Mobius, AXCIS, WSF2, etc.
- Ability to identify root-cause issues/improvement opportunities, and design approaches
- Experience with a customer service mindset and a focus on continuous improvement
- Ability to adopt an expert engineering mindset and attitude towards learning; ready to face new technical challenges.
Locations:
- 1525 W W T Harris Blvd., Charlotte, NC
- 2222 W Rose Garden Ln, Phoenix, AZ
- 2600 S Price Rd., Chandler, AZ
- 550 S 4th St., Minneapolis, MN
Job Expectations:
- Ability to work extra hours when needed
- This position offers a hybrid work schedule
- Relocation assistance is not available for this position
Pay Range:
For NC location only: $84,00 - $149,400 USD Annual
Benefits:
- Information about Wells Fargo's US employee benefits
- Information about Wells Fargo's International employee benefits
Posting End Date:
25 June 2024
* Job posting may come down early due to volume of applicants
Posting End Date:
24 Jun 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Charlotte, NC
At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.
We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re committed to hiring and retaining military veterans, veterans with disabilities, National Guard, Reservists, and Military Spouses.
As a Wells Fargo employee, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Connection Employee Resource Group, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit wellsfargojobs.com/military. Let’s talk about turning your military experience into a great civilian career.