End User Administrator (A/V Tech) - Military Veterans

Job Summary

Job Description

Medline is seeking a mid-level Audio Visual Technician to join our Enterprise Collaboration Team. You will support A/V systems and events at our locations in Northern Illinois. The Audio Visual Technician will respond to end user meeting support requests and resolve A/V incidents. Support will be generally focused on the Northfield and Mundelein offices, but will occasionally respond to support requests at our branch locations in Grayslake, Waukegan and Libertyville.

This is a "hand-on" position. The Audio Visual Technician will be heavily involved in all aspects of our A/V team: Event planning, technology selection, coordinating with end-users, working with vendors, collaborating with other Medline teams, and installing A/V systems. We are a highly collaborative and entrepreneurial organization. The ideal candidate will be ready to hit the ground running on day one.

CORE JOB RESPONSIBILITIES:

• Conduct Preventive Maintenance checks on A/V systems.
  
• Support VIP meetings with A/V setup and monitoring.
  
• Setup and operate equipment for town halls, department meetings, and other large events.
  
• Provide basic troubleshooting and break-fix repairs to A/V equipment including AMX touch-panels and routing systems, Crestron A/V systems, displays, microphones, projectors, video conference endpoints, as well as portable A/V equipment.
  
• Set/Operate/Strike all A/V equipment needed for events requiring portable equipment.
  
• Develop a deep understanding of signal flow of existing systems. Be able to determine the quickest possible resolution to get customers up and running during an equipment failure.
  
• Conduct special projects throughout the year. Project completion will improve the A/V user experience for end users. Special projects may include major updates to A/V infrastructure, exploring and/or implementing new technologies, and other projects as assigned.
  
• Maintain and develop an understanding of A/V signal routing, programing, and diagnostic actions.
  
• This is an onsite position with some limited work-from-home opportunities.
  

Qualifications

Education

• Bachelor's degree in computer science or equivalent experience/certification.
  

Relevant Work Experience

• Knowledge of A/V operation, diagnostics, and real-time break-fix strategies.
  
• General knowledge of basic networking concepts and desktop troubleshooting.
  
• Installation and wiring experience with both large and small A/V systems.
  
• Configuring AMX and Crestron devices is helpful.
  
• Teams and Zoom administration a plus.
  

Benefits - Medline is committed to offering competitive benefits and a variety of choices to best meet the needs of you and your family. For employees scheduled to work at least 30 hours per week, this includes health and well-being, financial fitness, career development, paid time off and more. Employees scheduled to work less than 30 hours per week can participate in the 401(k) plan, access the Employee Assistance Program (EAP), Employee Resource Groups (ERG) and Medline Service Corps. For a more comprehensive list of our benefits, please click here .

Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better. Explore our Diversity, Equity and Inclusion page. can the underlined be a link to https://www.medline.com/about-us/inclusion-and-diversity/

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.