Milne Library Evening & Weekend Supervisor | SUNY Oneonta - Military Veterans

The James M. Milne Library invites applications for the position of Milne Library Evening & Weekend Supervisor . A key library leadership role, reporting to the Head of Library Public Services, the Evening and Weekend Supervisor schedules, trains, and supervises night and weekend staff and in other significant ways is integral to maintaining the good order and operations of the library.

Milne Library employs 23 full-time staff members, and our goal is to support learning and scholarship through the collection, curation, preservation and sharing of knowledge. The James M. Milne Library provides inviting, comfortable spaces for discovery, intellectual growth and exchange, and cultural enrichment. To learn more about the University and the library, please visit http://suny.oneonta.edu and https://suny.oneonta.edu/milne-library .

The Milne Library Evening & Weekend Supervisor provides service at assigned library locations, checks in/out library material, and responds to inquiries in person, over the phone, and online. The Milne Library Evening & Weekend Supervisor also assists with retrieval and shelving of library materials and stacks maintenance. This position assists with supervising student employees and acts as a liaison between the evening/weekend staff and the daytime staff as well as with facilities and University Police Department to ensure safe spaces for library guests.

Term: 10 months

Schedule: Sunday through Thursday, 4:15 p.m. to 12:15 a.m., which is subject to change. Additional hours, as required, to provide emergency shift coverage.

Duties include but are not limited to:

Communicate effectively with library users, campus and external personnel.

Assist in overseeing operations in assigned areas, including service desk coverage, staff and student supervision and respond to patron inquiries.

Assist with Circulation Services, including circulation of library materials, processing of resource sharing, and reserve requests, including assigning requests to appropriate queues and responding to questions about request status.

Knowledge of library policies.

Maintain appropriate statistics using library services platform (LSP), gate counts, and other methods and meet benchmarks for areas.

Retrieve and prepare material for delivery.

Demonstrate knowledge of resource sharing policies and ability to use specialized software such as Alma, ILLiad, course management system, and scanning software and tools.

Respond to queries about library services and provide basic reference support at service desk, on phone, and online.

Assist patrons at the public computers.

Participate in and facilitate stacks maintenance.

Address patron, security, and emergency issues/situations/problems that occur during scheduled hours.

Maintain technical competency and skills through professional development opportunities.

Participate in department and University-wide committees, events and professional organizations.

Perform other duties or projects as assigned as appropriate to rank and departmental mission.

Salary: $44,572. Information on SUNY's comprehensive benefits offerings can be found at https://www.suny.edu/benefits . Minimum Qualifications:

Bachelor's degree

Customer service experience.

Proficiency with Microsoft 365 products.

Preferred:

Three (3) years of prior work experience.

Experience supervising staff and/or student employees.

Ability to work independently and as part of a team.

Demonstrated facility with library technology, including library integrated management systems and discovery platforms, statistics and scheduling software tools, and office productivity software.

Experience working with diverse populations