Sr. Clinical Solutions Manager - Military Veterans

Job Summary

Job Description

Partner strategically with sales and product division teams to provide insight into clinical processes and provide clinical and
educational expertise in order to secure or enhance current business. Overall goal is to link clinical practice with products and programs through strategic relationships with healthcare personnel in the specialty area.

Responsibilities:

• Provide clinical support and develop content and additional components for sales programs and initiatives. Coordinate discovery
  assessments, educational program offerings and system of products with targeted customers.


• Represent the Sales Division by making presentations at the C-suite and/or national account level. Participate in forums,
  committees, and professional associations as the clinical expert and subject matter expert the clinical product/program.


• Effectively maintain relationships with C-Suite of key customers as evidenced by increased pull-through sales, no lost business,
  product embedding, and business retention.


• Work closely with internal analysts, sales reps, and up to C-suite customers to identify opportunities within an engagement. Provide organized customer insights and identify opportunities for sales and engagements to sales teams.


• Interface with Sales, Marketing, Product Divisions, Clinical Specialty teams and other healthcare professionals across all geographies
  to understand, consolidate, and aggregate business needs, market trends and market direction.


• Strategize with sales force within assigned geography and assist with identifying and developing key clinical relationships. Focus on
  clinical touchpoints and sales growth within assigned targeted accounts.


• Conduct investigations, waste assessments, clinical review & observations for improved practice and best practice
  recommendations and identify standardization opportunities. Communicate learnings/new knowledge for the field to management
  and sales departments.


• Provide formal education to sales and customers. Provide, coordinate and present education on a local customer level to a
  national/corporate level.


• Key partner to Sales teams in sales solution implementation.


• Lead presentations/clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments
  for programs of specialty area.


• Contribute to the development of new products along with the modification and improvements of existing products by providing
  customer (end user) insight for process enhancement and improvement opportunities. Collaborate directly with product managers
  and divisional representatives as needed to provide subject matter expertise and influence strategy of new products and sales
  solutions; utilizing customer and industry knowledge.


• Stay up-to-date with industry trends and current events; present at local or national professional organizations.


• Demonstrate advanced expertise in comprehensive approach to sales and expertly navigate large systems/customers.


• Mentor new team members, participate in sales team training or assist leadership in team training, meetings and/or National Sales
  Meetings. Provide team leadership in absence or request of manager; represent the Clinical Practice team in manager's absence or
  request at Director+ level meetings

Responsibilities:

Education

• Per certification requirements.


• Advanced clinical degree preferred.

Certification / Licensure

Position requires at least one of the following certifications per specialty area or meeting state-specific requirements to practice:

• VA-BC (Vascular Access Board Certified)


• CRNI (Certified Registered Nurse of Infusion)


• CWOCN (Wound, Ostomy, and Continence Nursing Certification)


• CWCN (Certified Wound Care Nurse)


• WCC (Wound Care Certification)


• CNOR (Certified Perioperative Nurse)


• CST (Certified Surgical Technologist)


• CSFA (Certified Surgical First Assistants)


• CIC (Certified Infection Control)

Work Experience

• At least 8 years of clinical experience (patient care, education, or medical sales/support).

Knowledge / Skills / Abilities

• Thorough understanding of clinical environment; extensive knowledge of all specialties in area of position.
  Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve
  problems.


• Demonstrated expertise with clinical data analytics & metrics.


• Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.


• Communications planning and implementation experience (including the ability to integrate and coordinate various elements into an actionable plan).


• Experience presenting to and communicating with various audiences (ex. others with differing language, senior management and
  non-technical audiences).


• Proficient in Microsoft Word, Excel, PowerPoint.


• Position requires travel (by air/auto) up to 75% of the time for business purposes (within state and out of state).


• Environment includes office setting and medical facilities.


• Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts).


• Experience as a Clinical team leader (practice oversight, mentoring) preferred.

Benefits - Medline is committed to offering competitive benefits and a variety of choices to best meet the needs of you and your family. For employees scheduled to work at least 30 hours per week, this includes health and well-being, financial fitness, career development, paid time off and more. Employees scheduled to work less than 30 hours per week can participate in the 401(k) plan, access the Employee Assistance Program (EAP), Employee Resource Groups (ERG) and Medline Service Corps. For a more comprehensive list of our benefits, please click here .

Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better. Explore our Diversity, Equity and Inclusion page. can the underlined be a link to https://www.medline.com/about-us/inclusion-and-diversity/

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.