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EXCHANGE MANAGER (<$2M) - FULL TIME BENEFITS - NAVAL AMPHIB BASE (CORONADO) - MAIN STORE - Military Veterans

at Navy Exchange Service Command (NEXCOM)

Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families

By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:

PAID ANNUAL AND SICK LEAVE

MEDICAL/DENTAL INSURANCE

FLEXIBLE SPENDING ACCOUNT

PENSION PLAN

401k SAVINGS PLAN

LIFE INSURANCE

TAX FREE SHOPPING PRIVILEGES

Job Summary: Manages all operations of a branch or location activity consisting of several departments including the retail store personalized services service station food outlets and concessionaires.

Duties and Responsibilities:

Directly responsible and accountable for the performance and mission effectiveness of the Exchange and or assigned departments as well as compliance with all operating procedures.

Assesses the overall efficiency and integrity of assigned functions with particular emphasis on high risk areas that may be susceptible to loss such as inventory shrink shoplifting refund fraud paperwork error associate theft receiving and Open Purchase Order OPO errors.

Ensures that all directives policies and regulations relative to the management of cost control and loss prevention initiatives are adhered to.

Actively works to create an environment intolerant of internal and external theft paperwork error and inventory shrink.

Plans and through subordinate supervisors directs all operations of the activity to Ensure achievement of established sales and profit goals. Initiates corrective action as necessary.

Implements NEXCOM policies and procedures coordinates operations with department managers and or supervisors.

Monitors activity operations and recommends staffing requirements based on projected sales services level goals. - Responsible for uniform merchandise and assistance to military customers.

Conducts meetings with associates and supervisors to ensure proper implementation of NEX programs and customer service.

Performs administrative functions relating to the development of the activity budget and exercises obligational authority for the control of funds within prescribed limits.

Researches and develops potential projects prepares project submissions and manages or assists in managing approved projects.

Initiates correspondence relating to operational and administrative aspects of the activity.

Responsible for the preparation and completion of required reports.

Attends and represents the activity at operational and staff meetings and provides input on the activities progress and goal achievements.

Responsible for the personnel management of the activity.

Reviews requests for equipment supplies etc.

Carries out policy of courtesy and service.

Works under the general direction of the District Vice President General Manager or other manager who provides overall guidance and assistance on matters of policy or procedures.

Receives technical guidance and support from managers at the main Exchange.

Exercises judgment and initiative in carrying out all phases of the activity.

Work is reviewed in terms of efficiency of operations and effectiveness in meeting operating goals. Requires Secret S Security Clearance.

Performs other related duties as assigned.

TRAINING REQUIREMENT Associate must receive hazardous material HazMat training within 90 days of hire per Department of Transportation regulations. The incumbent of this position must file a Financial Disclosure Report OGE Form 450 as required

Requirements

Qualifications - External

A total of 4 years consisting of the following

GENERAL EXPERIENCE

Three years' experience in responsible work that enabled the applicant to gain a general knowledge of merchandising and retail practices and processes skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment.

OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of academic study above the high school level may be substituted for each 9 months of experience up to a maximum of a 4 year bachelor s degree for 3 years of general experience.

AND SPECIALIZED EXPERIENCE One year of responsible experience which provided a knowledge of retail and or service type operations practices and procedures and an understanding of management methods and techniques utilized in monitoring developing and improving operational plans or similar work which demonstrated improving operational plans maintenance of inventory levels and stock controls customer services maintenance of equipment exempt or nonexempt supervisory experience and maintaining effective sanitation security and safety regulations or similar work which demonstrated the knowledge and abilities to perform the work of the position

San Diego, CA

Salary Range
$52,000 to $60,000
Navy Exchange Service Command (NEXCOM)

WELCOME TO Navy Exchange Service Command (NEXCOM)!

The Navy Exchange Service Command (NEXCOM) is the headquarters for the worldwide NEXCOM Enterprise and is one of 11 commands under the Commander, Naval Supply Systems Command (NAVSUP).

NEXCOM offers exciting opportunities to join a unique provider of goods and services to Navy Sailors and their families around the world.  We are a $2+B enterprise, operating over 300 Navy Exchange retail locations and 100 Navy Hospitality locations around the US and in 13 foreign countries, on nearly 100 Naval Bases globally.  Our NEX oversees the operation and management of retail stores, food services, hotels, auto shops, and other services.

NEXCOM oversees six primary business programs:

  • Navy Exchange (NEX) Retail Stores and Services
  • NEXCOM Hospitality Group
  • Uniform Program Management Office (UPMO)
  • Navy Clothing Textile and Research Facility (NCTRF)
  • Ships Stores Program
  • Telecommunications Program Office (TPO)

With the exception of the Ships Store Program, the NEXCOM Enterprise conducts its operations as a federal non-appropriated funded instrumentality. As such, the command is self-supporting with 70 percent of its profits given to Navy Morale, Welfare and Recreation (MWR) programs and the remaining 30 percent reinvested in NEX buildings and equipment.

NEXCOM is a military organization and is subject to congressional legislation as well as oversight from the Department of the Navy. NEXCOM’s parent command is the Naval Supply Systems Command (NAVSUP).

The NEXCOM Enterprise boasts over 14,000 civilian associates in a wide variety of jobs worldwide, over 40 percent of whom are military affiliated as either family members or veterans. The bulk of NEXCOM’s workforce is comprised of government non-appropriated civilians, many of whom are also military affiliated as either family members or veterans. This combination of military leadership and civilian business expertise enables NEXCOM to perform its unique mission for the Navy.

Our mission is to provide authorized customers’ quality goods and services at a savings and to support Navy quality of life programs for active duty military, retirees, reservists, veterans, DoD civilians and families

Remember, you will come for our benefits but you will stay for the mission!

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