Program Assistant Specialist's Needed - Non-Profit - Military Veterans

AppleOne is proud to present:
Growing and Dynamic Non-Profit organization is looking to hire (10) Program Assistant Specialist's.

**Looking for people with previous experience working with families or individuals receiving subsidized or unsubsidized housing, childcare, education, job training or social services support.

**Previous non-profits, grants/fundraising, social services, child development, social justice, community-based organizations, or similar industries is preferred**

Duties:

• Answer incoming calls from calling queue and accurately gather information and documentation to assess client program eligibility for programs and services
• Accurately enter family data into the database and enroll families from the list onto the program based on state guidelines, as required
• Scheduling and calendaring for Zoom or in person meetings
• Manage client activities and changes of caseloads
• Schedule and conduct timely initial or recertification interviews to facilitate enrollment or continuation on the program
• Authorize individuals or families for services according to agency policies and timeline
• Update client information on the LA County database.
• Review and ensure proper documentation is provided
• Prepares forms, notices and correspondence regarding missing documentations, etc.
• Enter client information on internal database
• Make follow-up phone calls to providers regarding terminated parents
• Set up appointments for new enrollments/re-certifications and/or follow up on rescheduled appointments and no-shows
• Send letters to of documentation needed for re-certification
• Responsible for creating excel spreadsheets and data entry
• Provide excellent customer service to providers
• Review, track and file early education school applications
• Assist with provider payments and purchase as needed
• Handle mailing documents/letters, filing, handling of denied case files, and sort and distribute incoming mail

Requirements:

• Previous experience working with families or individuals receiving subsidized or unsubsidized housing, childcare, education, job training or social services support
• Minimum High School Diploma/GED required
• Proficiency in MS Word, Outlook, and Excel

Skills:

• Strong time management and organizational skills
• Excellent written and oral communications skills
• Excellent customer service skills and experience with a diverse client base
• Ability to handle multiple projects and meet deadlines
• Ability to apply program guidelines and follow procedures
• Ability to maintain confidentiality
• Ability to work independently with minimal supervision
• Strong attention to detail and ability to multi-task

Apply for this great position as a Program Assistant Specialist's (non-profit) today! For immediate consideration forward resume in a Microsoft Word Document to Azuri Ross in the Downtown Los Angeles Bunker Hill AppleOne office.

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AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Experienced (Non-Manager)