Scheduler - 10 Hour Days - Las Vegas Health Centers - Bilingual Preferred (Spanish a+) - Full Time - (Non-Exempt) (Non-Union) | University of Southern California (USC) - Military Veterans
at HERC - Southern California
The Scheduler will be the first point of contact for all patients providing a consistent superior customer service experience in accordance with the Centers mission and vison. This position demonstrates excellent customer services techniques, meets and greets patients; answers patient calls; identifies and clarifies patients needs and desires, confirms patient's identity and eligibility, obtains required signatures from patients, schedule patients for appointments, and answering patient's questions. The hourly rate range for this position is $17.50 - $27.01. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidates work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Job Description SummaryMinimum Education:High School Diploma or EquivalentMinimum Experience/Knowledge:One (1) year working in a customer service (preferably in a medical environment). Understanding of medical terminology, ability to interview patients and interface with physicians, nurses and other professional staff. Required License/Certification:
Las Vegas, NV
Southern California HERC, established in 2003, is a non-profit organization composed of a diverse group of colleges and universities, and research, medical, and cultural institutions. Our institutions are committed to diversity, equity, and inclusion in the recruitment process and providing a work environment sensitive to work/life balance. We also understand that employment decisions often involve two careers and offer state of the art dual career resources and solutions. SoCal HERC includes members from the Central Coast, Los Angeles, Orange County, Inland Empire, and San Diego.
HERC is a gateway to more jobs in higher education and related fields than any other website. HERC provides job seekers with comprehensive and transparent access to job opportunities, daily job alerts, career advice news and webinars, dual career support, and regional multicultural resources to help with relocating to a new community.
SoCal HERC Member Institutions:
Antioch University, Azusa Pacific, University Cal Tech
CSU Fullerton, CSU Northridge, CSU San Bernardino
Cedars-Sinai Medical Center, Chapman University, Citrus College
Concordia University Irvine, Grossmont-Cuyamaca CCD, Kaiser Permanente School of Medicine
Loyola Marymount University, MiraCosta Community College, Mount St. Mary’s University
North Orange County CCD, Occidental College, Pacific Oaks College & Childrens School
Point Loma Nazarene University, San Diego State University, Soka University of America
The Claremont Colleges, The Salk Institute for Biological Sciences, UC Path Center
UC Irvine, UCLA, UC Riverside
UCSD, University of Redlands, University of San Diego
University of Southern California, Vanguard University, Whittier College
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