Craig Taylor Equipment - Parts Professional - Military Veterans
at John Deere
Parts Professionals and other related parts department roles at John Deere dealerships play a critical role by providing exceptional parts support to our customers and internal service teams. This is a key position that requires a strong understanding of equipment parts and exceptional customer service skills on a wide range of agricultural, construction, and turf equipment. The successful candidate will be part of a dynamic team dedicated to delivering top-tier customer satisfaction and upholding the quality standards synonymous with the John Deere brand.
Key Responsibilities
- Assist customers and service technicians in identifying and locating the right parts for agricultural, construction, and turf equipment.
- Utilize the dealership's inventory management system to track, order, and manage parts inventory.
- Handle incoming parts inquiries via phone, email, and in-person, providing accurate and timely information to meet customer needs.
- Process parts orders, invoices, returns, and exchanges efficiently and accurately.
- Maintain the cleanliness and organization of the parts department to ensure a safe and efficient working environment.
- Collaborate with the service and sales teams to provide comprehensive support to customers, actively contributing to achieving customer satisfaction and dealership sales targets.
- High school diploma or equivalent; additional technical or parts management training is a plus.
- Proven experience in a parts department or similar role, preferably in the agricultural, construction, or automotive industry.
- Strong knowledge of John Deere equipment and parts, including part numbers, functions, and compatibility.
- Proficiency in using computerized parts and inventory systems.
- Exceptional customer service and communication skills.
- Valid driver's license and a clean driving record.
- Willingness to participate in ongoing training and professional development opportunities.
- Ability to lift and move heavy equipment and parts (up to 50 pounds) as needed.
- Forklift operation certification for moving heavy parts.
- Experience with John Deere Parts ADVISOR™ or similar parts information systems
- Knowledge of warranties and parts return procedures
- This position may require occasional travel for field service calls or training purposes.
- Compliance with all safety and environmental regulations is essential for this role.
- Competitive compensation package
- Health, dental, and vision insurance options
- Retirement savings plan
- Paid time off and holiday pay
- Opportunities for career growth and advancement within our dealership
USA
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We at John Deere are passionate about finding a way to give back to those who have served our Country. Working for a John Deere dealership or factory is bigger than just a job. It's growth in oneself, on a path to achieving all you hoped to accomplish. It's pride in your community, from the first customer you serve to supporting the community. It's knowing that what you do helps to feed, clothe, and shelter the world. It all starts with you. Starting here. Starting now!
Interested in joining the industry's best? At John Deere, veterans will find:
• A higher sense of purpose – helping those the farmers and infra-structure workers that feed and shelter the world
• A team-based environment focused on supporting the customer
• A never-ending desire for continuous improvement - We are looking for leaders, change agents, different perspectives
• Market leading pay and benefits
John Deere actively welcomes transitioning active duty service members to participate in internship opportunities at our dealership and factory locations across the United States. Timing of the internship is mutually agreed upon between the service member, her/his commander. Potential opportunities include:
• Dealer technicians – Nationwide opportunities
• Factory production roles at 16 major facilities– assembly, welders, machinists, skilled trades
• Support roles – IT, supply chain, logistics, engineering, human resources
How to apply:
Check out our open opportunities to the right for more information and to apply.
Once you click ‘Apply Now’, John Deere will receive a notification with your information. In order to be considered for next steps, please make sure you have an updated resume uploaded to your RecruitMilitary profile. Once John Deere reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.
Discuss Your Career Options with a Veteran at John Deere Today!
All interested service members and veterans can learn more and fill out a contact card at https://www.deere.com/MilitaryCSP. We will connect you with a John Deere veteran to discuss all potential options/matches.