Coordinator of Quantitative Academic Support | University of New Haven - Military Veterans

Who We Are:

The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university situated on the coast of southern New England. Its a diverse and vibrant community of more than 8,800 students with campuses around the country and around the world. Within its five colleges, students immerse themselves in a transformative, career-focused education across the liberal arts and sciences, fine arts, business, engineering, public safety and public service. More than 100 academic programs are offered, all grounded in a long-standing commitment to collaborative, interdisciplinary, project-based learning.

The Coordinator of Quantitative Academic Support will manage and coordinate academic assistance programs to provide effective learning support for students in quantitative discipline with the Center for Learning Resources (CLR). This includes overseeing tutoring programs, study sessions, and other resources aimed at enhancing the overall educational experience for graduate and undergraduate students. This position will also focus on processing efficient utilization data to assess the impact and effectiveness of student support services provided by the CLR.

You Will:

Oversee statistical and analytical tutors, and working one-on-one with graduate students on long-term statistical and data-driven projects

Provide tutoring and workshops in R, C/C++, Python, Excel, PowerBI, Tableau, and other statistical and computer-based skills

Facilitate workshops through Center for Learning Resources, Center for Teaching Excellence and/or the Center for Student Success on best practices in quantitative learning

Coordinate with the Provost's Office to identify additional areas of need

In collaboration with other CLR employees, coordinated learning assistants in quantitative courses where appropriate

In collaboration with other CLR employees, help manage Navigate student messaging and tracking

In collaboration with other CLR employees, process utilization data to provide recommendations on future course support and staffing, and assess the effectiveness of implemented support services

Performs miscellaneous job-related duties as assigned.

And...

In collaboration in other CLR employees, provide general oversight to all tutors during open hours

Assist in maintain the facility, including submitting facilities and IT reports as needed and monitoring their completion

Help prepare for and staff tabling events, summer programs, and represent the CLR during accepted student days, open houses, convocations, and campus tours

Attend all staff meetings and assist in presentation of material to staff and students

You Have:

Master's degree required in a STEM or other quantitative field

Demonstrated relevant experience in higher education and/or academic support

Demonstrated ability to develop and maintain good working relationships with faculty

Demonstrated ability with database software, intermediate data analysis, visual representation of data and knowledge of statistical software

Demonstrated ability with R, C/C++, Python, Excel, PowerBI, Tableau;

Demonstrated strong organizational, writing and interpersonal communication skills

Ability to learn and use new technology

Ability to work flexible hours

Ability to work independently

Demonstrated sensitivity to and respect for diverse populations

Whats In It For You:

Health & Welfare Programs: Employees and their eligible family members, including spouses and dependent are eligible for Medical, Dental, Vision and Life Programs.

Wellness Employee Assistant Program

Commitment to Educational Excellence: Tuition assistance for employees and eligible dependents; Tuition exchange opportunities

Employee Discounts on products, services and educational opportunities

Work/Life Benefits: Generous paid time off programs; progressive paid holiday schedule (including holiday break between Christmas and New Years); 4 weeks of parental paid leave; flexible work schedules including summer hours where applicable