General Manager - Whataburger 1206 (Fairfield, TX) - Military Veterans
at Whataburger
As a General Manager, you'll put your professional and personal skills to work as you manage an entire restaurant. You'll be responsible for bringing the most out of the Managers, Team Leaders and Team Members that work for you as they deliver excellence again and again to our customers. Being a Manager at Whataburger is an incredibly important job. You'll serve as both a restaurant leader and a team member. You'll work hard to serve the customers in your restaurant and to make each individual on your team reach their fullest potential.
Priority
- Family Members
- They are an essential part of our Whataburger Family and will be treated as such.When the family members are happy and love their job then our customers will love coming to our restaurants.
- Customer Service
- Make sure that all customers are leaving "Highly Satisfied"
- Perform table touches and make sure that the customers know that their business is greatly appreciated.
- Food Prep & Delivery
- Whataburger strives to "Serve the Highest Quality Product" each and every time a food item leaves the back line.
Responsibility
- Ensure Quality Standards
- No expired product
- No "Hold to Sold"
- Communicate Issues with Area Manager
- Maintain Cleaning and Sanitation Procedures
- 2 Boil outs a week
- Filter every 12 hours
- No clutter anywhere – everything in place
- All dry storage shelving on wheels – moved In/Out when needed
- Family members constantly cleaning, even when it looks clean
- Dumpster area spotless
- Grease bin –maintained
- Manager should have schedule submitted to you by 3p.m. Wednesday
- Food Ordering
- Approve all orders for Sygma and Flowers
- Overall Management of Restaurant
- Requires min employees per shift even on low volume (will be discussed with Area Manager)
- Any employees that does not meet all uniform standards, including all management will be sent home, no exception.
- GM work schedules will vary to what's needed within the unit.
- Request for Holiday weekend must be approved by your supervisor prior to scheduling.
- Deposits must be taken to the bank Three (3) a day. No exceptions!
- New hires must have all paperwork (Emcentrix completion, back office, food handlers card) prior to receiving a uniform.
Always have a positive attitude. A simply "Hi" to your employees can change their attitude for the better.
- Effective communication skills
- Must be able to remain calm during a stressful time and keep the employees at ease
- Responsible
- Uniform must be presentable
- Personable with employees
- Able to motivate employees
- Give the employees something to strive for
- Ability to listen
- Must be open minded
- Must inspire
- Must create unity
- Focus on the job at hand
- Willingness to learn
Fairfield, TX
At Whataburger, we serve bold flavors and original recipes made to order, just like you like it! Our devotion to extraordinary hospitality and forging meaningful connections within our communities has led fans to Whataburger since Harmon Dobson served our first customer in 1950. Headquartered in San Antonio, Texas, we’ve stayed true to our roots while building sales of more than $3 billion annually across our 14-state footprint and nearly 1,000 locations (and growing!).
At Whataburger, it’s our people who define us. We take pride in our work, fostering an environment where we support and uplift each other and view serving our customers as a privilege. This dedication led us to be honored as a 2022 Top Workplaces Culture Excellence awardee. We invite you to become a part of our family, where we are determined to instill values and equip you with skills that will serve you well, regardless of where your path takes you. Join us, and let's embark on a journey that honors your service and propels you towards a fulfilling future.