Director of Recruitment and Retention and Graduate Advisor (Student Services Leader) | Indiana University Purdue University Indianapolis (IUPUI) - Military Veterans

Department EDUCATION (SB-EDUC-IUSBA) Job Summary Department Specific Responsibilities Develops, facilitates, and implements recruiting and retention activities for undergraduate and graduate students in the School of Education, including program promotion, outreach, and special programming activities Collects and utilizes data on enrollment and retention for decision-making and provides interpretation/analysis for administrative review Serves as graduate advisor for School of Education graduate-level programs and assists graduate students and faculty with admissions process and program progression Supports school and program accreditation activities by supplying data and assisting with reporting/compliance requirements General Responsibilities Provides day-to-day operational management of student services staff. Establishes short-term operational objectives. Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency. Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed. Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff. Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff. Ensures and provides training to assigned staff to improve student services operations; researches and identifies development opportunities for assigned staff. Researches and stays up-to-date on new industry student services standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends as well as significant problems. Qualifications EDUCATION Required Bachelor's degree in law, public health, public affairs, counseling, social work, or related field Preferred Master's degree in higher education student affairs or related field WORK EXPERIENCE Required 2 years in student services, higher education student affairs, or related field Combinations of related education and experience may be considered SKILLS Required Proficient communication skills Maintains a high degree of professionalism Demonstrates time management and priority setting skills Demonstrates a high commitment to quality Excellent organizational skills Excellent collaboration and team building skills Effectively coaches and delivers constructive feedback Instills commitment to organizational goals Ability to influence internal and/or external constituents Demonstrates excellent judgment and decision making skills Demonstrates ability to maintain confidential information Effective conflict management skills Demonstrates customer service skills Possesses flexibility to work in a fast paced, dynamic environment Commitment to working with people from diverse backgrounds and commitment to cultural competency Ability to build strong partnerships with students and other university departments Working Conditions / Demands This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation. Work Location Indiana University South Bend campus South Bend, Indiana Advertised Salary $42,000 - $45,000 annually Benefits Overview For full-time staff employees, Indiana University offers a wide array of benefits including: Multiple plan options for medical insurance Dental insurance Health Savings Account with generous IU contribution Life insurance, LTD, and AD&D options Base retirement plan contribution from IU, subject to vesting Additional supplemental retirement plan options Tuition benefit for IU classes 10 paid holidays per year Generous Paid Time Off Paid Parental Leave Employee Assistance Program (EAP) Learn more about our benefits by reviewing our online Benefits Brochure . Job Classification Career Level: Operational FLSA: Exempt Job Function: Student Services Job Family: Student Services Generalist Click here to learn more about Indiana University's Job Framework. Posting Disclaimer This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments. Equal Employment Opportunity Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information . Campus Safety and Security The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD. Contact Us Request Support Telephone: 812-856-1234