Line & Ramp Service Agent - Military Veterans

Responsibilities for this Position
Line & Ramp Service Agent

Location: Opa Locka, FL, US
Job Category: Fixed Base Operations (FBO)
Career Level: Graduate / Entry Level
Requisition Id: 3625

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

We're excited to announce the expansion of our team into a brand-new facility in Opa-locka, Florida! As a part of our strategic growth for Q3 2024, we're seeking professionals with skill sets to help us elevate our operations within Fixed Base Operations. This is an exclusive opportunity to be among the first to be considered for our open positions. Selected applicants will experience our new hub, where they''ll gain insider access through special selection events that spotlight our culture, roles, and vision for the future of private aviation in the greater Miami area. We invite you to join our talent network by submitting your information and highlighting your experience.

What is it like to work at the company?

At Jet Aviation, our environment is vibrant and fast-paced, with an unwavering commitment to safety and a customer-centric mindset.

As a Line and Ramp Agent, youll gain hands-on experience in the private aviation sector, interacting with ultra-high-net-worth individuals. Create memorable experiences in a front-line environment that demands adaptability, prioritization, and problem-solving on every shift.

What candidates stand to gain by working for Jet Aviation?

Every employee is vital to our success, and we value the unique style and dedication each team member brings. Here, youll have the chance to build a personal brand among your colleagues, high-profile clients, and industry professionals. Our culture thrives on a commitment to equality and representation, offering a workplace where every voice matters. Join us in a work culture that celebrates both individual excellence and a shared passion for enabling global flight.

About the Job

This on-site role is based at our concierge style Fixed Base Operator (FBO) at the airport, where youll be right at the heart of the action. As a key member of the FBO team, youll work closely with clients, passengers, crew, and fellow team members, providing an exceptional experience and ensuring smooth operations for each flight.

In this role, youll be fully immersed in the airport operations environment: the scent of jet fuel, the elements of the outdoors, and the unique pace of preparing multi-million-dollar private aircraft. Each shift, youll collaborate with a team of dedicated professionals, all with safety as the top priority. Your work is supported by both a safety & training network and a robust operations & management framework, allowing you to tap into expertise across functions to guide your efforts. With these interconnected support systems, youll be part of a team committed to delivering top-notch service and meeting the intricate demands of luxury flight.

What Youll Do

What kind of things will I do in this role?

From directing crew members to assisting ultra-high-net-worth customers, youll be the first point of contact for those arriving and departing on a private jet.

• Aircraft Handling & Preparation: Refuel, tow, guide, and prep aircraft for arrivals and departures.
• Client & Crew Engagement: Provide amenities, radio support, and transportation for clients and crew.
• Facility Maintenance & Upkeep: Maintain aircraft, hangars, and FBO grounds to high standards.

What We Look For

• 2+ years experience as a line service technician or knowledge of refueling procedures
• High school diploma or GED
• Minimum age of 18 with a valid drivers license
• Ability to read, speak, and understand English
• Flexible schedule and ability to work in various weather conditions
• Physically able to perform duties as outlined in physical demands section
• Self-directed with strong initiative for safety, accountability, and client experience
• Willingness to step in for others as needed; friendly and helpful demeanor

Total Rewards

We offer a comprehensive benefits and total rewards package designed to support your well-being and career growth. Our packages include competitive salaries, performance based annual bonuses, health and wellness programs, retirement plans, and paid time off, along with opportunities for professional development. We value our employees and strive to create an environment where you can thrive both personally and professionally.

Pre-employment Requirements

At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If youre selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass a background check and pre-employment drug test before finalizing employment.

At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. Thats why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Jet Aviation, where individuals are hired, employed, recognized, and advance based upon their individual skills and abilities and without regard to an individuals race, color, national origin, age, religion, physical or mental disability status, sex, gender, sexual orientation, gender identity or expression, transgender status, genetic information, marital status, pregnancy (including childbirth, lactation and related medical conditions), status as a protected veteran or any status or characteristic protected from employment discrimination under applicable federal, state and local laws (EEO status). This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, compensation, benefits, promotions, termination, layoff, recall, transfer, and opportunities for training and advancement.

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