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Director, Technology Vendor Management | Harvard University Business School - Military Veterans

at HERC - New England

Position Description Are you excited by the idea of joining a world-class organization at the intersection of higher education and business? Do you have an interest in developing a new practice for an evolving technology department? If so, consider joining our team! The IT Financial Management & Business Operations team is an integral part of the Information Technology (IT) department, as we support Harvard Business School's (HBS) mission to educate leaders who make a difference in the world. The Director, Technology Vendor Management reports to the Senior Director, IT Financial Management & Business Operations and is a member of the IT Business Operations team. They will establish a technology vendor management function for a financial portfolio of $80M. The Director is responsible for developing and implementing a vendor management strategy and operational model to maximize value and minimize risk with the department's critical vendors. They will work with IT leaders and key partners at HBS and Havard University to leverage best practices and processes in the areas of contract management and negotiation. The ideal candidate will be an energetic quick learner who possesses superior communication skills, has significant experience with procurement and vendor management and shows maturity, accountability, and professionalism throughout their work efforts. Responsibilities: Develop HBS's first comprehensive, end-to-end technology vendor management strategy, collaborating with IT leaders and stakeholders from technology-centered portfolios Lead and implement the creation of vendor management policies and processes across IT department, Strategic Procurement and key IT partners Define a structure of vendor classification, focusing on maximining performance of critical vendors Develop a vendor performance system, leading monthly reviews with IT leaders and stakeholders Lead business alignment meetings with critical vendors, serving as a point of escalation for critical issues Serve as the subject matter expert for vendor management for the department Manage two or more staff members including hiring, onboarding, training, and professional development, coaching, and performance management Complete other responsibilities as assigned Basic Qualifications Bachelor's degree or equivalent work experience required Minimum of 8 years' relevant work experience Supervisory experience Working Conditions Must participate in a shared 24x7x365 on call rotation with other IT staff Additional Information This role is offered as a hybrid position (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus on a weekly basis. Specific schedule will be determined by your manager. We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here: https://www.hbs.edu/employment . Benefits We invite you to visit Harvard's Total Rewards website (

Columbus, OH

HERC - New England

The Higher Education Recruitment Consortium (HERC) is a national nonprofit network of higher education and affiliated employers, committed to institutional collaboration, creating diverse workplaces, and assisting dual career couples. Searching for a job in higher ed? Our job board hosts over 30,000 faculty and staff jobs at workplaces that value diversity, equity, and inclusion. Set up your job seeker account today at: http://www.hercjobs.org For our member institutions, we offer recruitment and retention resources, vibrant regional networks, and a new online community of practice, HERConnect. All of our resources can help you advance inclusive excellence at your institution.

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