Service Technician - Military Veterans

For this role, candidates should possess the ability to read schematics, knowledge of electronic components, and strong communication skills. While experience with specific equipment like helium neon lasers is helpful, it is not required, making this role accessible to veterans with diverse technical backgrounds. Veterans will find value in the role's focus on customer satisfaction, quality, and continuous improvement, aligning with their service-oriented mindset.

Responsibilities of the Service Technician I include addressing customer equipment maintenance and repair needs, ensuring timely and efficient service to maintain customer satisfaction. The role emphasizes the calibration of electronic equipment, developing troubleshooting and repair skills, and supporting customer maintenance of specialized micro-contamination monitoring equipment. Veterans will have the opportunity to utilize their problem-solving abilities to research customer issues and complaints, acting as a liaison between customers and various departments within the company.

This also role encourages independence while also fostering a collaborative team environment focused on customer satisfaction and product quality. Veterans will find fulfillment in utilizing their technical expertise to provide effective solutions to customer needs, contributing to the company's reputation for excellence in service and support. Some travel may be required, offering veterans the chance to apply their skills in diverse settings and expand their professional horizons while serving the needs of customers across different locations.

Overall, the Service Technician position at the company provides a rewarding opportunity for military veterans to apply their technical skills, problem-solving abilities, and commitment to customer satisfaction. With a supportive team environment, opportunities for skill development, and a focus on continuous improvement, veterans can contribute to the success of the company while finding fulfillment in a role that aligns with their values and experiences gained through military service.

Base salary, plus dental, and vision coverage, a 401k, an FSA and an onsite wellness clinic.

Job 57426