Associate Director – M&Q L&D Site Leader - Military Veterans

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Job Description:

Lilly is currently constructing a cutting-edge facility for the manufacture of new modalities including Gene Therapy. Located in Lebanon, Indiana, this facility, Lebanon Plant 2 (LP2), will be Lilly’s most technically advanced manufacturing site focused on the delivery of the next wave of innovative products at Lilly. The site will include next-generation manufacturing technologies, advanced data collection and analysis platforms that will deliver improvements in safety and quality, and process performance. This is a unique opportunity to be a part of the team for the startup of a greenfield manufacturing site, and the successful candidate will help to design, commission and start up the facility for both clinical and commercial supply.  This is an opportunity you don’t want to miss!

This position provides L&D strategic direction and leadership for the LP2 site. This position is responsible for defining, creating, managing, and maintaining the LP2 site learning strategy that drives and enhances organizational capabilities and ensures personnel qualification. The Associate Director is responsible for enhancing employees’ capabilities to meet site objectives, as well as ensuring that the processes for the development, review, approval, and delivery of training meet corporate and site quality standards. Additionally, the Associate Director will oversee performance consulting for business partners to assess critical business needs and recommend learning solutions that address capability and competency gaps. The role is responsible for cross-functional collaboration and consulting where appropriate with other Lilly learning leaders. Also critical is serving as the interface with business and learning governance bodies as required to deliver an effective learning strategy, maintain training and SOP compliance, and enhance the overall learning experience.

To ensure state-of-the-art best training practices, this position will support other LP2 site L&D training initiatives, as required. This position has responsibility for the development and implementation of the umbrella training procedure and policy. The Associate Director creates and maintains two-way communications with direct reports, peers, and functional management. This position manages the cost center budget. The L&D leader is responsible for ensuring LP2 employees are trained and capable in technical, leadership, and operational tasks.  This role is a player/coach position with likely one direct report.  The Associate Director is expected to contribute as an L&D professional across multiple functions within the site as well.

Responsibilities:

Ensure site employees are qualified, trained, and capable

• Develop, maintain and improve business processes and metrics to ensure the training systems are in control and capable to meet customer and regulatory requirements
• Partner with business area/function leadership to define the following in alignment with quality, compliance, and ethics standards: Strategy for personnel qualification requirements, Strategy for evaluating effectiveness of learning interventions, Strategies for identifying, prioritizing, and funding performance improvement interventions.
• Participate in Network/Functional initiatives, ensuring appropriate alignment, replication, and sharing across MQ L&D
• Create controls/reports/structures to ensure that all employees and contract workers are qualified and trained to execute their roles
• Develop processes and local control strategies to ensure that managers and employees can easily get the training that they need as efficiently as possible
• Lead performance improvement initiatives at the site to identify capability gaps, identify ways to fill those capabilities gaps through training, experience, or technology, then lead the implementation of those initiatives
• Evaluate the effectiveness of learning interventions and other related initiatives
• Collaborate to drive and influence internal L&D process improvements that impact results
• Promote use of existing resources, appropriate learning technologies, and appropriate suppliers to support performance improvement and system adoption
• Benchmark internally and externally to Lilly as appropriate, and drive performance improvement solutions as a result. Stay abreast of the breadth of learning solutions to drive and influence business partners to adopt the most effective learning methods, solutions and outcomes
• Ensure alignment between the learning strategy, learning portfolio, and curriculum architecture for process efficiency, effectiveness, and support of personnel qualification
• Ensure instructor qualification processes are implemented and maintained
• Interface with auditors, inspectors, regulators, or outside stakeholders on business issues as required and provide post-audit/inspection responses as needed

Site Leader Training initiatives

• Champion and articulate the performance improvement vision and partner with the site leadership team to move from a training & development environment to one of performance improvement
• Partner with the business to proactively understand training needs
• Own and manage internal training processes and business systems
• Lead training initiatives and share best practices with other departments and vendors
• Propose new training courses, strategies, and curricula to build performance capability across the site
• Partner with the central L&D organization to learn about cross-site and cross-functional L&D strategies that can be used at LP2

Leadership

• Foster an inclusive workplace and engaged workforce
• Participate in MQ L&D talent management process as required
• Ensure that your team clearly understands their roles and responsibilities, including the functional area to which they are assigned
• Ensure your team is developing in their own capabilities as L&D professionals, including developing technology, training, and external perspectives
• Leverage Lilly’s supplier of learning services to achieve benefits of outsourced services for Lilly business results
• Anticipate and resolve escalated issues
• Ensure the team meets safety, compliance, quality and ethics expectations
• Ensure the tracking and monitoring of departmental metrics and monitor business partner satisfaction
• Serve as the site point of contact for all interfaces with Lilly’s learning services supplier

Basic Requirements:

• Bachelor’s Degree in relevant field (such as, but not limited to Human Resources, Training, Education, Operations, Science, or Engineering)
• 5+ years Learning & Development, SOP business processes or Leadership Development experience
• 2+ years of experience in an L&D role in a regulated industry (such as manufacturing and quality)

Additional Preferences:

• Experience in developing SOPs and training materials for a greenfield site
• Ability to simultaneously manage multiple projects (multi-task) in a fast-paced, highly regulated environment to meet aggressive deadlines
• Demonstrated ability to lead and drive change
• Strong written and verbal communication skills
• Demonstrated skills in strategic thinking and proactive strategic learning and development consultation
• Demonstrated ability to establish and maintain strong business relationships at leadership levels both internally and externally
• Ability and willingness to challenge business leadership regarding ways to use learning interventions to most effectively meet business requirements.
• Knowledge of regulations pertaining to training and development in a GMP environment
• Experience supporting or participating in audits and inspections
• Experience using Success Factors or other Learning Management Systems
• M.S. degree in Instructional Systems Technology, Performance Technology, Adult Learning, or related experience/education

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

#WeAreLilly