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Mgr, Commercial Contracts - Military Veterans

at Spectrum

Responsible for supporting Charter personnel by providing overall contract oversight. The position is responsible for development and/or review of contracts. Also, responsible for managing contracts and contract policy for commercial contracts, and participates in negotiations with enterprise customers, national carrier customers, and 3rd party vendors/partners.

Actively and consistently support all efforts to simplify and enhance the customer experience.

End to end contract management of various types of contracts including new contracts, change orders, addendums, amendments, supplements, renewals and terminations.

Interpret and/or create necessary legal and business terms and conditions for contracts to maximize commercial revenue opportunities.

Ensure consistency in Service Level Agreements to meet and/or exceed industry accepted standards.

Coordinate contract reviews with Charter's legal counsel to minimize potential legal risks.

Negotiate contracts with outside parties' sales, management and/or legal teams to reach settlement and deliver executable contracts to executive management, with a succinct summary, for signature.

Achieve the timely execution of contracts in accordance with commitments and obligations to meet customer expectations and timelines.

Coordinate weekly with management to ensure current contract commitments are managed while focusing on timely delivery.

Develop, create, and maintain corporate repository of commercial contracts, through the use of a database for tracking, electronic and hard-copy storage of executed contracts.

Work with legal, regulatory, and services fulfillment departments to problem solving, implement changes, communicate compliance with contractual and settlement commitments.

Perform other duties as required.

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English.
Ability to analyze and interpret common technical journals, financial reports, regulatory orders, and legal documents. Ability to analyze and interpret data.
Ability to communicate orally and in writing in a clear and straightforward manner.
Ability to communicate with all levels of management and company personnel.
Ability to effectively present information to management and public groups.
Ability to make decisions and solve problems while working under pressure.
Ability to manage multiple projects at one time.
Ability to prioritize and organize effectively.
Ability to show judgment and initiative and to accomplish job duties.
Ability to supervise and motivate others. Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.).
Ability to work independently.
Knowledge of commercial products and services.
Knowledge of financial clauses for credits and collections.
Knowledge of all functions and related tasks in the area of telephony service delivery.
Knowledge of telephony regulations for carrier access billing, collections, engineering.
Knowledge of IP network architecture, HFC architecture and equipment.
Knowledge of general accounting and billing procedures. Demonstrates ability to work cross functionally within a diverse team environment.

Required Education
Bachelor’s degree in Business or technical field, or equivalent experience

Required Related Work Experience and Number of Years
Contract Management experience - 5 Broadband/telecomm contract management experience - 2 Project Management and/or Business Development experience desired - 3

Preferred Related Work Experience and Number of Years
Management or leadership experience - 2+

Corporate office work environment Some travel require
LLS500 333072 333072BR



At Spectrum, we take pride in being named one of Forbes’ Best Employers for Veterans. Almost one in ten employees at Spectrum have a relationship with the U.S. Military in a wide variety of careers across our 41-state footprint. Our connection to transitioning service members, veterans, guard, and reservists, as well as members of the military spouse community, is strong.

We do this through a broad range of efforts to recruit, train, and retain veterans and military spouses including:

·         Nationally Certified Broadband Field Technician Apprenticeship Program: This post-hire opportunity allows eligible Veterans to receive GI Bill Benefits in addition to their Compensation and Benefits.

·         Partnerships with the following: Military bases and veterans' organizations, Hiring our Heroes, Centurion Military Alliance, Wounded Warrior Project, Paralyzed Veterans of America and Military Spouse Employment Partnership.

·         Veteran-focused Business Resource Group: This group assembles veteran employees who have shared characteristics and life experiences with a focus on professional development and recruiting talent.

·         Plus, we have a dedicated Military Talent Attraction Team.

We aim to foster an inclusive culture and workplace where each and every person is empowered to bring their best ideas, helping us better serve our customers and make an impact in our communities. No matter your background, identity or beliefs, we welcome you to explore a career with us.

Some of our top career opportunities include:

·         Human Resources

·         Project Management

·         Network Engineering

·         Physical Security

·         Customer Service/Contact Center

·         Field Technician

·         Sales

·         Summer Intern (Active Students, Rising Jr. or above)

Here, employees don't just have jobs, they build careers. We hope that you will consider all that Spectrum has to offer. To learn more about some of the ways that we invest in our employees, visit our compensation and benefits page:

You can also visit our dedicated Military Careers Page today to find support and resources that are specific to the military community and a list of our current openings at Spectrum:

Spectrum, owned by Charter Communications, Inc., is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.


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