System Administrator - Military Veterans
at Intelligent Waves LLC
Position Overview
Intelligent Waves is seeking a Systems Administrator to support mission-critical operations for our government customers at Eielson Air Force Base, Alaska. As part of the Operations & Maintenance (O&M) team, you will provide day-to-day administration, support, and maintenance of a large-scale enterprise Big Data environment. The ideal candidate must have 5+ years of systems administration experience, preferably supporting U.S. Air Force environments, along with experience supporting virtualized environments, Virtual Desktop Infrastructure (VDI), Network Attached Storage (NAS), and enterprise IT systems while ensuring high availability, security, and operational performance.
In this role, you will administer and maintain servers, storage, workstations, and software; install, configure, troubleshoot, and harden systems; apply patches and security updates; and monitor system health and performance. You will also maintain technical documentation, ensure compliance with DoD and U.S. Air Force standards, and collaborate with cross-functional teams to deliver reliable, customer-focused IT support.
Please note: This position is pending contract approval.
Intelligent Waves delivers mission-focused multi-domain operational expertise and innovation to the Government through high-impact technology solutions in cybersecurity, data science, enterprise network & systems engineering, software development, and cognitive human performance.
ANYTIME. ANYWHERE. ANY DOMAIN.
Since 2006, we have proudly served federal agencies including the Department of Defense. Our ability to operate globally in a wide range of environments, coupled with our deep understanding of customer needs and requirements, enables us to provide cost-effective solutions to support the most complex missions.
Adherence to all customer site protocols is mandatory for employees.
What You Will Do
Customer & Technical Support
- Deliver end-to-end IT support while maintaining a strong focus on customer satisfaction.
- Administer and support servers, storage systems, workstations, peripherals, communications devices, and software.
System Administration & Maintenance
- Install, configure, harden, test, maintain, and troubleshoot system changes and updates.
- Apply operating system patches and security updates in coordination with the NOC, SOC, and program leadership.
- Perform preventive maintenance and continuously monitor system health, performance, and availability.
Documentation & Compliance
- Create and maintain technical documentation, including system changes, issue resolution, and status updates.
- Follow configuration management processes and ensure compliance with DoD and U.S. Air Force technical standards.
Team Collaboration
- Work effectively with cross-functional team members, stakeholders, and program leadership.
- Perform additional duties and responsibilities as assigned.
Additional Requirements
Travel
- Ability to travel throughout CONUS and OCONUS, including travel on military and commercial aircraft.
Operational Support
- Willingness to support mission requirements during non-standard work hours, including evenings, weekends, holidays, shift work, and overtime as needed.
Required Qualifications
Education
- Bachelor's degree in Computer Science or a related field, or an equivalent combination of education, training, and experience
Clearance
- Active DoD Secret security clearance with the ability to obtain and maintain a Top Secret/SCI clearance
Certifications
- DoD 8140 IAT Level II certification required (e.g., CompTIA Security+ CE)
Required Experience
- Minimum of five (5) years of systems administration experience, preferably supporting U.S. Air Force environments
- Experience administering Linux operating systems and virtualization platforms (e.g., VMware)
- Experience with configuration management, fault management, database configuration control, and technical documentation
- Strong understanding of mission requirements with the ability to evaluate hardware and software capabilities, performance, and limitations
- Knowledge of U.S. Air Force communications and IT systems, including applicable Air Force Instructions (AFIs) in the 17 and 33 series (including AFI 33-115 Volume 1)
Preferred Qualifications
- Experience with hyper-converged infrastructure (HCI) solutions
Benefits
Intelligent Waves offers a generous benefits package including medical, dental, vision, paid PTO, life and disability insurance. We invest in our employees’ futures by contributing with vesting starting from DAY 1, technical training, tuition bonuses, and much more.
Clearance Statement
Applicants selected for this position will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Only U.S. citizens are eligible for a security clearance. For this position, Intelligent Waves will consider only applicants with current security clearances or those eligible to obtain one.
Equal Employment Opportunity
Intelligent Waves is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination based on race, color, age, sex, religion, national origin, disability, military and/or veteran status, or any other class protected by applicable state or federal law.
As an Affirmative Action and Equal Opportunity Employer, Intelligent Waves is committed to the full inclusion of all qualified candidates and employees. If you need reasonable accommodations for any part of the application or interview process, or to perform essential job functions, please contact humanresources@intelligentwaves.com.
Ready to support the mission? Apply today.
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Eielson Air Force Base, AK
Intelligent Waves delivers mission-focused multi-domain operational expertise and innovation to the Government through high-impact technology solutions in cybersecurity, data science, enterprise network & systems engineering, software development, and platform mission support. Always ready. Anytime. Anywhere. Any domain. The company was founded in 2006 and has a proven track record as a provider of cleared, trained, high-quality IT and communications support professionals to serve a variety of customers and missions. Intelligent Waves holds and successfully manages contracts to provide an array of intelligence, operational, communications, and IT support to the USG in austere, forward-deployed, hazardous duty environments around the world. We have ongoing contracts providing support to U.S. military forces in the United States, Iraq, and Afghanistan. Intelligent Waves has demonstrated the ability to support deployed forces with skilled, qualified contractor employees who are embedded with our customers. We work fluidly as a team with our partnered contractors, without individual corporate distinctions, to successfully support intelligence analysis, operations and planning, security, and information technology support.