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New Customer Specialist - Military Veterans

at Rollins, Inc.

Overview

We’re the Industry Leader Because of Leaders Like You.

 

Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!

 

We are seeking a talented New Customer Specialist to join our inside sales team, focusing driving growth and sales. Must have the ability to work a flexible schedule, including days, and weekends.


As part of the Orkin sales team, you get the advantage of a highly persuasive pitch: top-notch service from an iconic brand name and the industry leader with almost 125 years of protecting homes and businesses. That’s backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros and the Orkin Guarantee that demonstrates our commitment to customer satisfaction.

 

This role combines your competitive drive and your desire to be part of a talented team. You’ll have the opportunity to maximize your financial potential with high-performance sales skills and contribute to the overall success of the business.

 

You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes a competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.


With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.

 

Ready to start a career with staying power? Apply now! 

 


Responsibilities

You will...

  • Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment
  • Achieve sales goals through prospecting:
    • New business and leads
    • Lost lead campaigns
    • Unrenewed service lists
    • Seasonal Outbound sales campaigns focused on mosquito sales
    • Win-back call campaigns
    • Backlog cancel recovery calls
  • Utilizing marketing tools to drive new business development
  • Display and practice a high level of integrity and ethical standards
  • Self-motivated with the ability to work independently
  • Excellent follow-up and quality assurance with each task
  • Proficiently navigate a Windows-based & Web based system to perform data entry
  • Utilize strong listening skills and probing questions to identify and evaluate the customer needs
  • Use strong communication skills to communicate/empathize with customers
  • Participate in quality assurance processes, programs, and initiatives
  • Safeguards customer’s privacy and other proprietary information
  • Work well within a team
  • Maintain a thorough knowledge of all company and departmental policies, practices, procedures, programs, and services
  • Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
  • Attend regular team meetings to improve skills, share best practices and hear key communications
  • Exercise consistent independent judgment and discretion in matters of significance

We Offer…

  • A Competitive Compensation package
  • Earnings between $20 and $22 per hour, plus sales commission
  • Comprehensive benefits package including medical, dental, vision & life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick time
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Inclusive training programs as the industry leader

Why Orkin?

  • Founded in 1901, Orkin Pest Control is a global residential and business service provider
  • Consecutive years of improved earnings with over 2 million customers
  • Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA

Qualifications

Minimum Requirements:

  • No Experience Required!! Sales experience preferred
  • High School Diploma or equivalent required
  • Valid driver’s license required
  • Ability to obtain the appropriate pesticide license/certification if required (company paid)
  • Ability to work independently and interact with our great clients

What you’ll need

  • Excellent interpersonal and communication skills (both written and verbal)
  • Demonstrated ability to prioritize tasks and manage time efficiently
  • Proficient in Microsoft Office
  • Comfortable working in a high-volume role
  • Basic computer skills in various software and web-based applications
  • We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

Gulfport, MS

Rollins, Inc.

Rollins, Inc. is a premier North American consumer and commercial services company. Through its famous brands like  Orkin, LLC., HomeTeam Pest Defense, Clark Pest Control, Northwest Exterminating, Western Pest Services, Orkin Canada, The Industrial Fumigant Company, Waltham Services LLC., Crane Pest Control and TruTech LLC., the company provides essential pest control services and protection against termite damage, rodents and insects to more than 2 million customers in the United States, Canada, Central America, South America, the Caribbean, the Middle East, Asia, the Mediterranean, Europe, Africa and Mexico from more than 500 locations.

Honesty and Integrity

Through formalized training, proven policy and procedures, and sound ethical practices, The Company's employees have been able to grow the business over more than a century from a one-man operation to what the Company is today. Our culture is evident and reinforced in many respects, one of which includes an anonymous hotline dedicated to solicit employees' concerns when they feel that our values are being threatened. Additionally, the Company has had a business ethic confirmation policy for several years requiring formal management acknowledgement of adherence to our procedures and value system.

We are proud of our culture and values and feel that they are the foundation that helps sustain our Company.

Company Philosophy

As the Company moves forward in the 21st Century, we are constantly challenged to make innovations to improve our sales and service programs through new technologies and processes. We view these as opportunities to increase shareholder value by building recurring revenue and realizing cost efficiencies where appropriate. As a company, we remain committed to providing our customers with the most extraordinary pest and termite control service available today.

Employee Benefits:

  • Dental Insurance
  • Employee Assistance Program
  • Life Insurance
  • Paternity Leave
  • Custom Work Station
  • Disability Insurance
  • Gym/ Wellness Reimbursement
  • Health Savings Account (HSA)
  • Maternity Leave
  • Paid Time Off
  • Sick Leave
  • On Site Gym/ Fitness Classes, Clinic (Site Dependent) 

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