Donor Center Phlebotomist (BSAT) - Military Veterans

Why Choose Us? 

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. 

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine! 

WHAT YOU NEED TO KNOW (Job Overview):

When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process at our fixed site locations. This includes collaborating with your team to create a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.

The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole 

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.

Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.

Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused

Standard Schedule (Greenwich, Connecticut):

Monday and Tuesday 10:15a-8:45p, Thursday and Sunday 6:15a-4:45p

To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.

Schedule is provided two to three weeks in advance

Pay Information: 

The approved rate of pay for this position is $22/hr

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

Associates degree OR a combination of education and work experience.

Minimum of one year customer service experience in public setting required. 

Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. 

Basic computer skills are required. Must be proficient with Microsoft office applications. 

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)

Prior leadership experience

Essential Functions/Physical Requirements

Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore, the work site may determine the exposure level to be greater than or less than the below stated level.

This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks.

Scope

Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism.

Will have frequent external customer (donor and sponsor) contact.

BENEFITS FOR YOU: 

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. 

Medical, Dental Vision plans 

Health Spending Accounts & Flexible Spending Accounts 

PTO: Based on FLSA status and tenure

Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 

401K with Company match 

Paid Family Leave 

Employee Assistance 

Disability and Insurance: Short + Long Term

Service Awards and recognition

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