Digital Initiatives Program Manager and SUNY Library Services Support Specialist - Military Veterans

Digital Initiatives Program Manager and SUNY Library Services Support Specialist

Empire State University, Office of Library and Information Services (OLIS), seeks an innovative professional to lead and manage SUNY-wide transformative digital initiatives to support our libraries. The Digital Initiatives Program Manager and Support Specialist will develop and leverage digital technologies, including artificial intelligence (AI) tools, to improve library services and the user experience. This position will be instrumental in developing and advancing our strategic vision and direction for the services OLIS provides to our SUNY libraries and the tools we need to help our libraries succeed.

Digital Initiatives Program Manager (50%)

• Collaborate with SLS and OLIS staff to envision strategic goals for emerging technologies and digital initiatives related to the SUNY Shared Library Platform, SDR and SOAR institutional repositories and internal operations.
• Develop and implement applications and programs using AI and digital tools to support innovative information services, scale existing ones.
• Conduct Technical maintenance of the SDR and SOAR institutional repository environments.
• Collaborate with technology providers and other libraries on projects and best practices.
• Stay abreast of emerging technologies relevant to library services.
• Educate library users and staff on AI tools and digital resources and provide support and technical maintenance of the SDR and SOAR institutional repository environments guidance in the use of these technologies.
• Participate in Emerging Technologies / Digital Initiatives working groups.
• Build and enhance OLIS web presence.
• Scale new LSP technology initiatives, such as cloud apps, open library workflows, webhooks, APIs and external system integrations.
• Represent OLIS at various relevant SUNY-wide and professional conferences.
• Liaise with SUNY IT as needed.

SUNY Library Services Support Specialist (50%)

• Help configure and minimally maintain Institution Alma and Primo VE instances for assigned campuses.
• Facilitate communication with specific campuses who receive extended support from SUNY library services.
• Develop institutional capacity through training and technical support for Student Information Systems, repositories, reporting and related areas.
• Support SIS loads and troubleshooting.
• Develop documentation and provide training and workflow suggestions related to Alma/ Primo, SOAR and SDR.
• Participate in special projects and initiatives related to SUNY Library Services.

Job Requirements:
Required Qualifications:

• A graduate degree in Library Science, Computer Science, Information Technology, or other related field from an accredited institution.
• Experience with library and archival tools (e.g. Alma, dSPACE, LibGuides, etc.).
• Prior experience managing technology projects using established best-practices.
• Experience providing systems and technology support.
• Demonstrated knowledge of best practices, issues, and trends in library information technology.
• Familiarity with IT project management best practices.
• Ability to work in a team environment.
• Ability to troubleshoot integrations between different systems, such as our library services platform and digital repository.
• Strong interpersonal skills and ability to communicate clearly and knowledgeably, both verbally and in writing.
• Familiarity with programming languages, such as JavaScript, Ruby or Python.

Special Information:

• Occasional travel may be required to fulfill university-wide commitments.
• Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position.
• SUNY Empire provides employees with robust remote and flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment.

Additional Information:
Rank/Salary: Staff Associate, SL4 / $70,000-$85,000, dependent upon experience and qualifications.

We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff.

SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide their current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov .

SUNY Empire provides reasonable accommodation to applicants with disabilities, veterans, or wounded warriors where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at (518) 587-2100 ext. 2240.

In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (518) 587-2100, ext. 2800. It can also be viewed online at our Safety and Security website: www.sunyempire.edu/safety-security/ .

To apply, visit http://esc.interviewexchange.com/jobofferdetails.jsp?JOBID=182335

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