Epic Applications Analyst - Military Veterans

Job Summary:
The Communicable Disease Division (CDD) of the Wisconsin State Laboratory of Hygiene (WSLH) is seeking an Epic Applications Analyst to support Epic Systems Beaker Clinical Pathology (CP). The successful candidate will be responsible for architecting, configuring, testing, and implementing change to the Epic Systems Beaker system for the laboratory. They will provide end user application support and respond timely to inquiries and requests, with a strong focus on usability, process improvement, and system optimization for enhanced user experience. They will work independently as well as collaborate with cross-functional teams and partners inside and outside of the CDD. This position is on-site at 2601 Agriculture Dr, Madison, WI 53718. Work hours are 7:45 AM - 4:30 PM Monday through Friday. Occasional after hours, weekend or holiday work may be required in support of urgent or emergent public health needs of the organization. Remote work may be considered at the discretion of the hiring manager.

About the Communicable Disease Division - Wisconsin State Laboratory of Hygiene
The WSLH and CDD serve as the State of Wisconsin's laboratory for infectious disease testing, supporting the Wisconsin Division of Health Services through surveillance and outbreak response for any pathogen of public health significance. The CDD is a national and regional reference laboratory for many Centers for Disease Control and Prevention (CDC) programs, including but not limited to the detection of and surveillance for influenza, vaccine-preventable diseases, enteric disease pathogens, parasitic diseases and antimicrobial resistance.
Responsibilities: Assists with research and design of usable and accessible systems, services, and content to support user needs, meet project goals, and advance institutional priorities. Assists in training and outreach efforts to advance the institutional capacity for user-centered practices.

• 5% Conducts research with users to understand context and needs, utilizing methods such as ethnographic/field research, interviews, usability testing, and surveys
• 30% Analyzes and synthesizes research data and metrics to inform policy, service, content, and interaction design
• 30% Assists in designing information architectures, user flows, service journeys, interfaces, prototypes, content, and services
• 30% Assists in the design and execution of training, facilitation, and outreach materials, and researches and designs best practices to promote the use of user-centered, accessible practices at the institution
• 5% Assists in advising various stakeholders on user-centered and accessible practices

Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion
Education:
Required
Associate's Degree in Computer Science, Informatics, clinical area/related field, or comparable industry experience

Preferred
Bachelor's Degree or higher in Medical Laboratory Science or a laboratory focused Allied Health Profession, and/or Computer Science, Informatics, or comparable field preferred
Qualifications:
Required:
-Excellent verbal and written communication, critical thinking and problem-solving skills

Preferred:
-Epic System Beaker AP/CP certifications
-CAHIMS or CPHIMS certification
-Other Epic Systems certifications, such as Order Transmittal, Bridges, Ambulatory, Prelude, Resolute, etc.
-Other Healthcare IT (ITSM, ITIL, clinical, financial/billing, etc.) experience
-3 or more years clinical or public health laboratory experience
-Project management experience
-3 or more years of direct experience configuring, building, and troubleshooting Epic Systems Beaker CP
-3 or more years of direct experience integrating laboratory instrumentation with Epic Systems Beaker CP
Work Type:
Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Work hours: 7:45 AM to 4:30 PM Monday through Friday.
Appointment Type, Duration:
Ongoing/Renewable
Salary:
Minimum $80,000 ANNUAL (12 months)
Depending on Qualifications
Additional Information:
WSLH does not sponsor work visas at the time of hire or anytime during employment for this position. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility Form I-9.
How to Apply:
To begin the application process please click on the "Apply Now" button. You will be asked to upload a current resume/CV, a cover letter briefly describing your qualifications relevant to the position, and a document listing contact information for three (3) references, including at least one supervisor.

If you have questions, you may email hrstaff@slh.wisc.edu or call Dan Makovec, 608-890-1011.
Contact:
Dan Makovec
hrstaff@slh.wisc.edu
608-890-1011
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
Official Title:
User Experience Architect I(IT067)
Department(s):
A52-WI STATE LAB OF HYGIENE/CDD/MICROBIOLOGY
Employment Class:
Academic Staff-Renewable
Job Number:
309420-AS
The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .