Service Writer - Military Veterans
at John Deere
- Pay $17 - $34 / hour
Youre a social go-getter, ready with all the solutions both your team and customers need. Youre a team player, and you love getting that checklist completed. If thats you, 4Rivers Equipment wants you to join our team! 4Rivers is seeking qualified candidates for a full-time Service Writer position! This position works with the customer through the entire service process to ensure complete satisfaction. 4Rivers is currently seeking qualified applicants for a full time position at our Fort Collins, CO location.
Benefits
Low Deductible Medical/Dental/Vision
401K and Roth IRA Options Available
401K Match and Profit Share
Life/AD&D
Online Learning / JDU
Paid Time Off
Asset Investment
4Rivers Employee Discount / ADP LifeMart Discounts
Customized Career Path
Company Summary
By partnering with 4Rivers Equipment you become part of a John Deere Award Winning team. 4Rivers Equipment is built with positive attitudes and impeccable integrity. With multi-state locations from Fort Collins, CO to El Paso, TX, we can offer the opportunity to grow yourself and your career while being a part of a fun and team-oriented work environment. Here at 4Rivers Equipment our mission is to improve the lives of our customers, business partners, and employees. That's being, "Your Working Partner."
Essential Duties
- Complete customer service authorizations.
- Provide cost estimates or quotations as required.
- Ensure the customer has sufficient credit for the work authorized make payment arrangements as required.
- Identify all repair needs.
- Communicate estimated job start time and completion date update completion date as necessary.
- Solicit additional service work identified by technicians inspection and found during repair of the equipment.
- Assign SPGs or estimated repair times to work order segments.
- Supervise repairs and manage service jobs.
- Approve technicians service report and perform final inspection of the machine.
- Review invoice with customer prior to closing work order.
- Invoice customer, internal, and warranty work.
Education
- High School diploma or equivalent experience.
- Outstanding interpersonal and customer service skills.
- Strong technical background.
- Strong communication skills.
- Ability to multi-task.
- Knowledge on Service Department Operations and heavy equipment technology.
4Rivers Equipment is an equal opportunity employer. We encourage candidates with disabilities to apply and are committed to providing reasonable accommodation during the application process and throughout employment. If you require any accommodation, please let us know, and we will work with you to meet your needs.
For Benefits, Job Description and EEO information, please review attachments.
The pay rate is commensurate with knowledge, ability, experience, and location.
Are you ready to join the 4Rivers Equipment family? Your adventure starts here! Apply now, and lets write the next chapter of your career together.
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Job Posting Closing Date: 10/01/2024
United States / Remote
We at John Deere are passionate about finding a way to give back to those who have served our Country. Working for a John Deere dealership or factory is bigger than just a job. It's growth in oneself, on a path to achieving all you hoped to accomplish. It's pride in your community, from the first customer you serve to supporting the community. It's knowing that what you do helps to feed, clothe, and shelter the world. It all starts with you. Starting here. Starting now!
Interested in joining the industry's best? At John Deere, veterans will find:
• A higher sense of purpose – helping those the farmers and infra-structure workers that feed and shelter the world
• A team-based environment focused on supporting the customer
• A never-ending desire for continuous improvement - We are looking for leaders, change agents, different perspectives
• Market leading pay and benefits
John Deere actively welcomes transitioning active duty service members to participate in internship opportunities at our dealership and factory locations across the United States. Timing of the internship is mutually agreed upon between the service member, her/his commander. Potential opportunities include:
• Dealer technicians – Nationwide opportunities
• Factory production roles at 16 major facilities– assembly, welders, machinists, skilled trades
• Support roles – IT, supply chain, logistics, engineering, human resources
How to apply:
Check out our open opportunities to the right for more information and to apply.
Once you click ‘Apply Now’, John Deere will receive a notification with your information. In order to be considered for next steps, please make sure you have an updated resume uploaded to your RecruitMilitary profile. Once John Deere reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.
Discuss Your Career Options with a Veteran at John Deere Today!
All interested service members and veterans can learn more and fill out a contact card at https://www.deere.com/MilitaryCSP. We will connect you with a John Deere veteran to discuss all potential options/matches.