DAIRY/LEAD CLERK - Military Veterans
at Kroger
Plan, organize, train and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
RESPONSIBILITIES
- Organize work, train and schedule associates to consistently provide prompt courteous service.
- Respond appropriately to customer or associate comments, complaints, requests, and questions. Be prompt, tactful, calm, courteous and professional in all interactions.
- Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand.
- Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
- Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
- Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
- Provide input on department budgets, goals and results and maximize department and store sales and profits.
- Communicate and interact with associates and customers to provide a positive impression.
- Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
- Maintain floor, shelf and display areas clean and up to sanitary standards.
- Maintain accurately updated department temperature logs on all shifts and by all clerks.
- Assist on special projects such as periodic inventories, store resets, remodels, and special merchandising promotions.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
QUALIFICATIONS
Minimum
- Willing to weekends and holidays.
- Effective written and verbal communication skills.
- Demonstrate aptitude to manage people and organize workloads.
- Ability to make intelligent decisions quickly.
- Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
- Personal initiative and follow through to completion.
- Ability to work as part of a team in a fast-paced environment.
- Qualified and able to operate power machinery and work with various job tools.
- Understanding key components of department operations.
- Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
- Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
- Past work record reflects dependability and integrity.
- Knowledge of applicable laws and regulations related to employment practices, and safety.
- Must be able to work with various cleaning solutions, safely use sharp tools, and operate label guns, balers, and compactors.
Madison, WI
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
At the Kroger Family of Companies, we’re all about people. We provide satisfying, sustainable careers—with boundless opportunities—to nearly 450,000 associates across the nation.
We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help to feed your future by focusing on providing the value and support you need to grow.
We believe in an associate-first culture, built on collaborative, diverse communities that thrive together. We genuinely care about each other, giving back and helping out. We also know that none of us can succeed on our own. Stress happens. Life happens. That’s why we provide the tools and support you need to live our values and find your way.
No matter where you start your journey, fresh opportunities abound with the Kroger Family of Companies. The scope and size of our organization means we cater to nearly any career aspiration or skill set.
Beyond comprehensive benefits and competitive wages, we provide meaningful opportunities for associates to expand their horizons and grow their careers. From internal and external training and education programs to on-the-job training and personalized development opportunities, we help our associates reach their full potential.