Quality Assurance Associate III - Military Veterans

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

WHERE YOUR CAREER IS A FORCE FOR GOOD

Responsibilities

1. Review, assess, and monitor records, processes, and systems.  Identify products/processes that are compromised and take appropriate action.

2. Train and mentor quality assurance staff and educate team and operations staff on quality principles and regulatory requirements.

3. Stop the manufacture, testing and distribution of products and services if the process or product is compromised.

4. Lead operating entities in preparing for, hosting, and closing out internal and external inspections and audits as necessary. 

5. Participate in and function as the quality assurance lead for meetings and projects to identify quality issues, opportunities for standardization and process improvements and monitors change for effectiveness.

6. Represent quality assurance in change control, standardization, and consolidation activities to ensure implementation occurs in a state of compliance with no adverse impact.

WHAT YOU NEED TO SUCCEED

Qualifications

Education: Bachelor’s degree required or equivalent combination of education and work experience.

Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. 

Experience in QA, QC, or Quality Auditing in a GMP environment such as blood banking, pharmaceutical, medical devices, or a hospital.    

Skills & Abilities: Ability to work on a team. Good analytical and problem-solving skills. Demonstrated effective verbal and written skills.  Strong analytical and problem-solving skills.  Ability to effectively work with management, staff, and outside clients. Persuasive skill to achieve compliance with relevant procedures.  Must display tact, diplomacy, and professionalism in difficult situations.  Must protect the confidentiality of sensitive information in the department.

Travel: Some travel may be required.

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Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic).  The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

Medical, Dental Vision plans

Health Spending Accounts & Flexible Spending Accounts

PTO + Holidays

401K with 5% match

Paid Family Leave

Employee Assistance

Disability and Insurance: Short + Long Term

Service Awards and recognition]]>