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Desktop Engineer - Military Veterans

at General Dynamics

Responsibilities for this Position
Location: USA MO St Louis - 3200 S 2nd St (MOC008)
Full Part/Time: Full time
Job Req: RQ183089

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Top Secret/SCI

Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph

Suitability:

Public Trust/Other Required:
None

Job Family:
Systems Administration

Job Qualifications:

Skills:
Desktop Operating Systems, Operating Systems (OS), Troubleshooting
Certifications:
Secuirty + - CompTIA
Experience:
5 + years of related experience
US Citizenship Required:
Yes

Job Description:

Transform technology into opportunity as a Desktop Engineer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Desktop Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Desktop Engineer joining our team to Support our intelligence customer in St. Louis, MO.

HOW A DESKTOP ENGINEER WILL MAKE AN IMPACT

As a Desktop Engineer, you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.

Key Responsibilities:

  • Provide frontline support for desktop systems, including troubleshooting hardware and software issues
  • Manage user accounts, permissions, and access rights
  • Install, configure, and maintain desktop operating systems and applications
  • Respond to and resolve user tickets in a timely and professional manner
  • Perform regular system maintenance and updates to ensure optimal performance and security
  • Assist with the implementation of new technologies and software deployments
  • Document technical solutions and maintain knowledge base for common issues
  • Collaborate with other IT teams to resolve complex issues and improve overall service delivery
  • Provide basic network troubleshooting and support
  • Conduct user training sessions on new software or hardware as needed

WHAT YOU'LL NEED TO SUCCEED:

Requirements:
  • Associate's degree in IT or related field, or equivalent experience
  • 5+ years of experience in desktop support or similar IT role
  • Strong knowledge of Windows operating systems and Microsoft Office suite
  • Familiarity with basic networking concepts and troubleshooting
  • Excellent customer service skills and ability to communicate technical concepts to non-technical users
  • Security+ certification or ability to obtain within 90 days of hire
  • TS/SCI Clearance required and eligibility to obtain CI Poly
  • Ability to prioritize and manage multiple tasks in a fast-paced environment
  • Willingness to provide occasional after-hours support

Physical Requirements:

Ability to lift and move equipment up to 40 pounds

Desired Skills:
  • Experience with remote desktop support tools
  • Knowledge of Active Directory and Group Policy
  • Familiarity with IT service management tools (e.g., ServiceNow)
  • Basic scripting skills (PowerShell, batch, etc.)
  • Experience in a government or intelligence community environment

Location: Customer Site

US Citizenship Required

GDIT IS YOUR PLACE:

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

#RoverGSS

The likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
None

Telecommuting Options:
Onsite

Work Location:
USA MO St. Louis

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

PI244943306

St Louis, MO

Salary Range
$102,000 to $138,000
General Dynamics

General Dynamics is a global aerospace and defense company.

Our portfolio spans the realm of the world's most technologically advanced business jets, wheeled combat vehicles, command and control systems and nuclear submarines. We offer these through our five business groups: Aerospace, Combat Systems, Information Technology, Mission Systems and Marine Systems.

General Dynamics employs thousands of people across the globe, with locations in more than 45 countries. We rely on the skills of our employees and their knowledge of customer requirements to deliver best-in-class products and services.

Who We Are Looking For 

General Dynamics is seeking military veterans and military spouses across the country who bring a deeply rooted skillset that includes team-oriented approaches to problem-solving, demonstrations of leadership and an overall commitment to the mission of the organization.  We recognize the knowledge and skills gained during your military experience are invaluable to the success of a team. We’re proud of the thousands of veterans and military professionals who have chosen to apply their leadership, teamwork and problem-solving skills to a career at General Dynamics and to continue supporting the mission of those serving today.

Should I Apply?

At General Dynamics, our employees are the heart of our company. We rely on their dedication to excellence and their intimate knowledge of customer requirements to meet the needs of customers around the globe, day in and day out. Our employees' unique blend of skill, innovation and agility drives our continued success, and we take our responsibility to them seriously. If you are a military veteran or military spouse ready to advance your career, view our available career opportunities to the right for more information and to apply today!

What Happens After I Apply?

Once you click ‘Apply Now’ on a General Dynamics posting, you will be re-directed to fill out an application on General Dynamics career page.  In order to be considered for next steps, please complete the application on General Dynamics career page and make sure you have an updated resume uploaded to your RecruitMilitary profile.  Once General Dynamics reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

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3.     Prepare a few questions to ask on your interview.

4.     Prepare to discuss your military or civilian background and how it relates to the position. 

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