Institutional Retirement Client Contract Manager (Business Governance) - Military Veterans

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Specific Role:
The individual in this role will be responsible for reviewing and negotiating client service agreements and related documents, liaising with Legal, Product, Sales and other internal teams to respond to contract issues or changes, managing client contract related projects, and performing ongoing internal compliance routines. This role supports the Workplace Benefits Institutional Retirement products - primarily the plan recordkeeping and related services for Proprietary Defined Contribution,Equity compensation, Non-Qualified Deferred Compensation and Health Benefit Solutions.

General:
In conjunction with other senior management, implements and monitors operational risk management policies, procedures, standards, and program with enterprise-wide impact such as Regulatory, and/or special projects for one or more departments or functions within a business group. Applies knowledge and expertise to influence business managers and peers to ensure enforcement of risk/regulatory programs, balancing business strategy with appropriate risk management controls. Communicates and interacts with regulatory agencies, external consultants, and other internal risk management groups within area of responsibility. Requires knowledge of retirement products and regulations. May manage other associates.

Responsibilities:

• Reviewing and negotiating business contracts/service agreements within set parameters


• Working with legal, business and other teams to balance the interests of protecting the firm while finalizing terms with clients in a timely and professional manner


• Monitoring and tracking assigned requests to ensure that all defined deadlines are met and to help with reporting requirements


• Preparing timely and accurate documentation of negotiated provisions


• Managing contract related projects as well as the contracting process and ongoing compliance routines

Required Skills:

• Bachelor's degree or equivalent work experience


• Minimum 2-3 years' experience with reviewing/negotiating business contracts


• Must possess a proven ability to maintain and develop strategic business relationships


• Superior verbal and written communication skills


• Ability to clearly and concisely communicate to all levels of Sales, Legal, Risk, and Workplace Benefits Management


• Ability to adapt to a fast paced, changing environment


• Demonstrated excellent organizational, prioritization, and multi-tasking skills


• Attention to Detail


• Controls Management


• Innovative Thinking


• Policies, Procedures, and Guidelines Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:
1st shift (United States of America)

Hours Per Week:
40