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Field Service Technician- Punching Division - Military Veterans

at RecruitMilitary Placement Services

Our client is a leading specialist in machines and systems for sheet metal working with manufacturing facilities in Italy, Finland, USA, and China, from which they deliver machines and systems all over the world. The sales and service network are active in over eighty countries, with a direct presence or through a network of specialized dealers.

They are looking for transitioning veterans to join the Field Service Team, where you will be a key part of a technical support team that provides on-site telephone and email support. You will travel to customer locations in North America to perform on-site training, installations, repairs, and maintenance on both hardware and software. You will troubleshoot and problem solve to determine what is malfunctioning and then provide the customer with a solution taking the problem from start to finish.

Essential responsibilities:

- Diagnose complex technical problems and perform on-site repairs

- Examine machines for both mechanical and electrical issues, dismantle the machines, perform repairs, and rebuild the equipment

- Perform technical field service-related duties involving new product installations, including equipment startups, functional testing, and customer training

- Diagnose technical problems and troubleshoot via telephone

- Perform software updates on HMI and PLC

- Communicate professionally and effectively with customers via telephone

- Represent the company professionally by providing exceptional customer service while at customer locations or while in any service support role

- Interpret schematics and block diagrams to analyze and troubleshoot problem products

- Provide detailed documentation of product problems and resolutions

Base salary, $75 - $85K, full benefits, 15 days PTO (accrued), ten paid holidays, per diem, specialty tools provided, a phone, and a laptop. All travel expenses paid, and you keep all your points earned from travel.

Work with the undisputed leader in 3D laser machines, who is expanding the already veteran friendly service team with more veteran talent.

Job 57564

United States / Remote

RecruitMilitary Placement Services

RecruitMilitary Placement Services connects job seekers with employers seeking their specific skills. Collaborating with us in your job search means VIP access to select roles and resources to land a job directly with an employer partner. We’re all about simplifying the job hunt and getting you into the right role faster.

Once you create your profile, you can gain access to array of benefits that elevate your career potential, including:

  • Exclusive positions that align with your unique qualifications
  • Expert guidance and support from our experienced team of military veterans, as well as civilians
  • Amplified visibility among employers who value military and veteran talent

For 30+ years, we’ve translated military skill sets and civilian talent profiles for Fortune 1000 employers for high demand roles like:

  • Field Service/Maintenance Technicians
  • Maintenance Leadership
  • Operations
  • Cyber Security/IT
  • Sales
  • and more

Our driving mission is simple: Connect employers with the military community.

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