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DELI/LEAD CLERK - Military Veterans

at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Deli department. Support the day-to-day functions of the Deli operations. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

  • Promote trust and respect among associates.
  • Communicate company, department, and job specific information to associates.
  • Collaborate with associates and promote teamwork to help achieve company and store goals.
  • Establish performance goals for department and empower associates to meet or exceed targets.
  • Train and develop associates on performance of their job and participate in the performance appraisal process.
  • Adhere to all local, state and federal laws, and company guidelines.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Slice deli meats and cheeses to customers' requests using proper deli equipment.
  • Offer product samples to help customers discover new items or products they inquire about.
  • Inform customers of deli specials.
  • Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
  • Recommend deli items to customers to ensure they get the products they want and need.
  • Use all equipment in deli such as the fryer, rotisary, heat lamps, and ovens according to company guidelines.
  • Prepare foods according to the food temperature logs and follow cooking instructions.
  • Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect the Deli.
  • Stay current with present, future, seasonal and special ads.
  • Assist Food Service Manager in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
  • Assist Food Service Manager in planning, organizing and supervising the inventory process.
  • Train department associates on inventory/stocking and Computer Assisted Ordering.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.


QUALIFICATIONS

Minimum
  • Effective communication skills
  • Knowledge of basic math Ability to handle stressful situations
Desired
  • High school education or equivalent preferred
  • Management experience preferred
  • Retail experience
  • Deli experience

Menomonee Falls, WI

Kroger

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.

 

At the Kroger Family of Companies, we’re all about people. We provide satisfying, sustainable careers—with boundless opportunities—to nearly 450,000 associates across the nation.

 

We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help to feed your future by focusing on providing the value and support you need to grow.

 

We believe in an associate-first culture, built on collaborative, diverse communities that thrive together. We genuinely care about each other, giving back and helping out. We also know that none of us can succeed on our own. Stress happens. Life happens. That’s why we provide the tools and support you need to live our values and find your way.

 

No matter where you start your journey, fresh opportunities abound with the Kroger Family of Companies. The scope and size of our organization means we cater to nearly any career aspiration or skill set.

 

Beyond comprehensive benefits and competitive wages, we provide meaningful opportunities for associates to expand their horizons and grow their careers. From internal and external training and education programs to on-the-job training and personalized development opportunities, we help our associates reach their full potential.

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