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Branch Financial Manager - Military Veterans

at Penske Truck Leasing

POSITION SUMMARY


A Branch Financial Manager’s responsibility is to lead administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. Coach and develop a team of administrative professionals. Support the district financial manager by providing a cross-functional branch perspective that contributes to district performance and profitability.


The Branch Financial Manager oversees the maintenance coordinator and/or operations coordinators to assure the location aligns business objectives and customers’ demands. A branch provides an ideal environment for learning operational dynamics, business fundamentals, and garnering experience in improving processes and business performance.


This role will work at our Nashville, TN location. This is a full time position that will require occasional travel to Huntsville via company car.


KEY RESPONSIBILITIES


LEADERSHIP OF MAINTENANCE AND OPERATIONS COORDINATOR ROLES


• Lead and develop team through hiring, training, performance reviews, and check-ins. Provide continuous support and associate development.  


• Develop and sustain consistent processes via cross training that drive process effectiveness and profitability.  


• Reward and recognize team; create an atmosphere of teamwork and  camaraderie   


• Periodically assess branch-staffing requirements with DFM.


BRANCH ANALYTICS


• Perform branch level analyses and reviews in areas such as P&L, contribution report, aged trial balance and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.


• Knowledge of assigned branch’s operation and its customer is dependent upon a combination of curiosity and healthy skepticism, seek an understanding of a branch’s customer and operation by asking other branch associates what they see as they do their work.


• Use systems such as ServiceNet or AS400 to understand the operational dynamics for problem solving and process improvement.


• Collaborate with BSM / BRM and District leadership to drive cross-functional collaboration to improve branch operations in service of the overall district.


FINANCIAL OPERATIONS


• Improve and sustain a broad range of customer facing and internal branch operational, financial, and administrative processes. Leadership is required for setting expectations to meet desired assigned branches objectives and customer satisfaction goals.


• Lead customer facing processes such as Billing, receivables management aimed at mitigating bad debt, timely vehicle in/out service, and problem resolution. Ensure Tax and legal compliance for branch operations. (e.g., billed rates fuel tax, licenses and registrations)


• Utilize additional reports to supplement and further detail findings identified through P&L review, etc.: the open RA report, receivables, credit assessment, e.g., risk vs. reward, billed rates, fuel, fuel tax compliance, accident reporting, physical inventory, etc. Develop solutions to review with DFM; proceed with action plan.


PROCESS EFFECTIVENESS


• Lead initiative implementation at the branch level, provide consistent execution and adherence to process guidelines.


• Collaborate with key stakeholders such as corporate Finance and Operations teams (e.g., centralized parts ordering, PM scheduling and other functions) that optimize local field and centralized corporate operations.


• Supervise the effectiveness of branch maintenance processes including: Parts, tires and fuel inventories. Provide oversight for vehicle Security processes, asset inventory, cash drawer management and associate health and safety processes (e.g., COVID-19 health and safety precaution)


• Learn how systems from Service Net to the AS400 connect for understanding the operations dynamics for problem solving and process improvement


• Perform Location Operations Reviews with maintenance, rental, and service & admin support to improve and sustain branch performance.


CUSTOMER SERVICE & SUPPORT


• Grow organizational capability and a shared responsibility for leadership, integrity and customer-centered performance.


BUSINESS PLANNING


• Oversight of branch level business planning process and support of district business planning completion as outlined by DM and DFM.


• Continuous review of plan vs. actual at branch level throughout the year to provide guidance and analytics.


OTHER RESPONSIBILITIES


• Projects and tasks as assigned by District Manager and District Financial Manager.


QUALIFICATIONS


• High school diploma or equivalent required, Bachelor’s degree (Finance or Business concentration) preferred


• Interpersonal and relationship building skills with an ability to lead and develop branch teams.


• Competent written and verbal communication skills with an ability to present branch problems, causes, and a time bound corrective action plans to DFM, DM, district and branch leadership.


• 2 years+ experience in customer service and operations experience


• Agile and quick learner, enjoys collaborative projects and continuous education


• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required


• Profit and Loss (P&L) reporting experience highly preferred


• Regular, predictable, full attendance is an essential function of the job


• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.


Physical Requirements:


-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.


-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.


-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.


Penske is an Equal Opportunity Employer.


Job Category: Finance/Accounting


Job Family: Finance


Address: 214 Hermitage Ave


Primary Location: US-TN-Nashville


Employer: Penske Truck Leasing Co., L.P.


Req ID: 2404924


Nashville, TN

Penske Truck Leasing

Penske Truck Leasing 

Penske Truck Leasing is a Penske Transportation Solutions company headquarterd in Reading, Pennsylvania. A leading global transportation services provider, Penske Truck Leasing operates 440,000+ vehicles and serves customers from more than 2,000 locations in North America, South America, Europe, Australia and Asia. Product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.pensketruckleasing.com to learn more.

About Us

Penske is great place to launch or continue your career. We are a dynamic growth company with a 50-plus year history of success that is built upon a foundation of taking great care of our customers, a dedication to excellence in all we do every day and tapping innovative ideas from our associates to drive success for our customers and our own businesses.

Products

Penske offers a wide variety of transportation products and services ranging from full-service truck leasing and fleet maintenance, truck rental, used truck sales, and global supply chain and logistics solutions. Visit www.gopenske.com for more details.

News

Our company makes headlines regularly around the globe. Keep up with the latest news and information from Penske by visiting our newsroom.

Veterans

Here, we support our country’s servicemen and women by offering a military discount on truck rentals at more than 2,400 convenient locations. But, it doesn’t stop there. We realize America’s veterans possess the unique skills and strong work ethic that lead to success. That’s why we make it our mission to hire thousands of veterans for the amazing career opportunities we offer. Consider a career with us. We’re always looking for veterans, like you, to join our team in a variety of roles, including as diesel technicians where you’ll use today’s cutting-edge technologies to take care of our customers – from individual consumers to some of the world’s leading companies. That’s not all. You could also join our team as a professional truck driver, fleet maintenance supervisor, operations management, as well as in logistics and supply chain operations. We’re proud of our commitment to hiring veterans and active Guard and Reserve personnel and have received numerous awards for our support. 

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