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Relationship Manager I - Virtual Healthcare Banking - Military Veterans

at PNC Bank

PNC External





To apply for this position please CLICK HERE
Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a {job title} within PNC's {LOB} organization, you can sit in {list of locations}.

Job Profile

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Relationship Manager I - Virtual Healthcare Banking within PNC's Business Banking organization, you can sit in any PNC location, including those not listed on the requisition. This position is primarily based in a PNC location, as responsibilitiesâ¯requireâ¯time in the office.Job Description

  • The Business Banking - Healthcare Virtual Relationship Manager is a regionally located, centrally focused sales position working within multiple markets.

  • This individual utilizes strong virtual communication skills in lieu of in-person meetings to manage existing clients.

  • This role is responsible for growing share of wallet with existing clients.

  • Identifies customer needs to help them succeed financially by presenting the full range of PNC's products and services.

  • Provides ideas and insights based on understanding of the client's needs and their financial well-being while focusing on increasing client engagement and loyalty.

  • Remotely develops and manages clients across multiple markets, aimed at growing sales, increasing revenue and deepening share of wallet in an effort to transition them to primary clients.

  • Coordinates the implementation and documentation of non-credit products and services.

  • Leverages knowledge of the industry and market to prioritize efforts.

  • Manages the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.

  • Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.

  • Collaborates with Virtual RM team to share best practices and opportunities.

  • Leverages Small Business sales development partners to engage in effective client outreach.

  • Utilizes technology to enhance client engagement and loyalty through multiple channels of communication.

  • Effectively manages risk/return in accordance with PNC's risk profile and drives quality for existing clients.

  • Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:



  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.


  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsClient Outreach, Content Development, Credit Products, Customer Engagement, Customer Loyalty, Customer Solutions, Identifying Sales Opportunities, Small BusinessesCompetenciesBusiness Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Selling., Tech SavvyWork ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Pay TransparencyBase Salary: $71,500.00 - $127,075.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 05/17/2024, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include 'accommodation request' in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Sacramento, CA

PNC Bank

A Workplace that Welcomes Everyone

At PNC, we’ve built a culture based on respect, integrity and inclusion. A culture that’s open to new ideas, new insights and new voices. A culture where everyone can truly be themselves and make their thoughts and opinions known – it’s our differences that give us strength and make us who we are today. Here, you’re empowered and encouraged to make an impact on the world around you while being your most authentic self. Some of the areas we are currently hiring in are:

  • Retail Banking
  • Technology
  • Corporate Finance & Accounting
  • Corporate & Institutional Banking
  • Asset Management Group

Investing in Our Employees

Attracting, recruiting and retaining a diverse workforce is essential to our success, providing us with a wealth of skills and ideas, increasing employee engagement and tying us closer to the communities we serve. PNC encourages professional and personal development through our Employee Business Resource Groups (EBRGs), which cultivate leadership skills, provide growth opportunities, and allow employees to reach their full potential.

Embracing a Culture of Diversity

We champion a culture where employees feel confident presenting their ideas and are valued for their abilities.

Building Bridges with Our Customers & Communities

By deepening relationships with our diverse customers and markets, we identify and navigate new marketplace opportunities and improve the customer experience.

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