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Manager, Operations - Military Veterans

at Merck & Company

Job Description

Associate Director, Engineering, Development and Integration - Rahway, NJ :

  • Own and manage the product feature through the duration of the product lifecycle.
  • Define the overall product feature vision and strategy, with a keen focus on value, business outcomes, and user experience.
  • Make product feature decisions, and ensure decisions align with product strategy.
  • Develop and regularly calibrate metrics for the product feature.
  • Drive continuous product feature discovery to understand user needs and translate that solutions and product feature backlog.
  • Set and communicate high-integrity roadmap commitments that have been assessed collaboratively with the delivery squad(s) in terms of value, feasibility, usability, and viability.
  • Create, maintain, and continuously prioritize the product feature backlog to maximize value delivery and its long-term sustainability (including stability, compliance and other aspects appropriately).
  • Ensure that the backlog is transparent, visible, and understood for all stakeholders.
  • Lead adoption and retention of the product. Drive release and support planning and execution (Go to market strategy and execution).
  • Connect the delivery squad(s) with the customers and facilitate direct communication between them.
  • Monitor and optimize product feature's total cost of ownership (TCO).
  • Interact with Application teams for requirements, discussing the feasibility of requirements, Architecture and participating in the development and moving applications into Cloud.
  • Design, implement, and maintain all AWS and Azure infrastructure and services within a managed service environment.
  • Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
  • Select appropriate Cloud services to design and deploy an application based on given requirements.
  • Implement process and quality improvements through task automation.
  • Design infrastructure as code, security automation and automation or routine maintenance tasks.
  • Support the business development lifecycle (Business Development, Capture, Solution Architect, Pricing and Proposal Development).
  • Utilize expertise with AWS Organizations to consolidate multiple AWS accounts into an organization to create a new AWS account and centrally manage.
  • Design, implement, and manage IAM including AWS Service Control policies.
  • Design Infrastructure as Code templates to manage cloud native resources.
  • Manage CICD pipelines and work with tools such as CloudFormation, Jenkins & Git. Implement automation that eliminates repetitive tasks.
  • Develop and write SDLC documentation for the platform and its capabilities.
  • Develop software in light-weight applications, scripts, and services with PowerShell or Python.

Required Experience and Skills

  • Must have a Bachelor's degree (or US Equivalent) in Computer Science, Engineering or related field.
  • Must have at least 10 years experience as a result-oriented IT Professional working in all phases of Software Development Life Cycle (SDLC) - project analysis, requirements, design, development, testing, and deployment and documentation that includes 5 years direct experience managing IT portfolios including solutions deployed in physical datacenters and on AWS and Azure and 5 years experience managing infrastructure-related technology.
  • Experience owning and delivering digital products; in different delivery methods (agile, traditional) in large organizations; product management techniques such as strategy, road mapping etc.; and aligning the organization and communicating complex technical decisions also required.
  • Must have one or more cloud provider certifications.
  • Expertise and experience with Python; experience creating and managing CI/CD pipelines using tools such as GIT and Jenkins; and Cloud networking capabilities required.
  • Must have strong understanding of networking, operating system fundamentals (Windows and Linux), security technologies (firewalls, IDS/IPS, etc.) and strong knowledge of a variety of cloud native services including but not limited to EC2, RDS, S3, Lambda, IAM, CloudFormation, DynamoDB, VPC, Route53, CloudWatch, Service Catalog and the management of these services using CLI and SDK.
  • Telecommuting permitted.
  • 40 hours per week: M-F: 9am -5pm.
  • Must have proof of legal authority to work in the United States.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

No relocation

VISA Sponsorship:

Travel Requirements:
No Travel Required

Flexible Work Arrangements:
Not Applicable

1st - Day

Valid Driving License:

Hazardous Material(s):

New York, NY

Merck & Company

Today's Merck is a global healthcare leader working to help the world be well. Merck is known as MSD outside the United States and Canada. Through our prescription medicines, vaccines, biologic therapies, and consumer care and animal health products, we work with customers and operate in more than 140 countries to deliver innovative health solutions. We also demonstrate our commitment to increasing access to healthcare through far-reaching policies, programs and partnerships. For more information, visit

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